K1000
Please tell us how you’d like to see the K1000 Management Appliance product improved!
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Support Single Sign-On login options
Would love to be able to have the option to enable pass-through autentication for AD. We currently use AD integration but users need to type their log in details again.
431 votes -
Multi-Distro KBOX Agent for Linux
The current "Linux" agent only runs on RHEL. It would be nice to be able to install an agent on virtually anything running the Linux 2.6.x Kernel.
If I had to chose a distro, I'd say Ubuntu. However, I don't need a .deb file... just the ability to compile from source and install would be fine with me.
269 votes -
Enhanced Handheld/Tablet Support
Would like better support for iOS4/Android devices
183 votes -
User Portal- Progress bar on sofware download/installation
There should be a progress bar while user downloading / installing the software package from the user portal
145 votes -
add a run now option for managed installations
Currently only scripts have a run now option. Would be great to have one for Managed Installations instead having to run inventory on machines to immediately start the installs.
139 votes -
Asset management of Network Devices
Auto Discovery and inventory update of Network devices such as Routers, Switches, IP Phones in Asset Management Module
115 votes -
Smoother vnc implementation
From vnc built into client, to one click ability to log into client computers, to firefox ability to launch vnc
108 votes -
Asset - Ability to do bulk edits
From within the Asset tab be able to select multiple assets and then assign a value such as "Move all my assets into the location X"
108 votes -
Sub-Administrator Level Roles
Allow for a role that has access only to certain machines and the ability only to create and modify their SW distributions, but have access to shared distributions. An alternative would be allowing more than one organization to share software distributions and other resources
108 votes -
Working hours / Calendar / SLA's within servicedesk
Currently it requires heavy sql incident rules to have SLA's / working hours
95 votes -
Service Desk - Better Custom Fields
It's silly that the Custom Fields in Service Desk can only be Text, Single Select, and Multiple Select, when fields in Assets can do so much more. Like dates, specific Asset Types (rather than just "Asset" which can be any Asset), notes, numbers, labels, etc. Also if the database end of this was more like Assets, you could theoretically have unlimited custom fields.
94 votes -
Allow scripts to deploy in a specific order
I would like to have scripts deploy in a specific order just like the deploy order for Managed Installs. Also I would like to order managed installs and scripts together so that an install happens before a script runs and vice versa.
90 votes -
Ability to give MI's dependencies
Be able to add a task before or after an MI such as adding a task such as 'remove software x' or after MI1, install MI2 on success.
88 votes -
Implement the ability to paste screenshots that are copied into the clipboard currently
Currently, to attach a screenshot of an issue, you have to take a screenshot (or multiple) open an additional document (like word) and paste the screenshot(s) into word. then you can take that word document and search for the document on your computer and attach it via the upload function in the ticket.
Other web-based ticketing systems are allowing you to simply click a 'paste' button that allows you to import (Via java in JIRA's case) the contents of your clipboard into a window.
this would really improve the information users provide to techs in the tickets, as well as… more
84 votes -
Interface - Dynamic Column Choices and Resizing (Per User)
Each user should have the ability to define which columns appear in each section of the KBOX (Inventory, Help Desk, etc.) based on columns available in the table in the database. Also, each user should be able to define column width for each column - preferably in an easy manner such as dragging the edges of the column label.
83 votes -
Import floor map images for tracking physical asset location
Ability to import floor map images and tag with asset location.
76 votes -
Ability to set default ticket view
In Service Desk under Tickets tab, I'd like the ability as an admin to set the default view so ALL technicians' active tickets are on my screen and not just the requests assigned to me. Currently, I have to weed through the active and closed tickets or view each status separately.
75 votes -
Add multiple approvers to the K1000
Allow the K1000 to have multiple approvers for the the Help Desk portion. One approver is not enough for certain help desk functions.
75 votes -
Patch Schedule: Detect and Download Only
Patch Schedule: Detect and Download Only
We do manual updates on our servers because things can go wrong. In KACE it would be awesome if there was a patch schedule option such as Detect and Download Only.
69 votes -
Label awareness: software is installed when placed into a label - uninstalls when removed from label
Similar to group policy software installs via active directory, it would be ideal to have labels react likewise. When a computer is placed into a label, it would install whatever software or managed installs assigned to the label - when the computer is removed from the label, the software would uninstall at next check-in instead of remaining on the pc, leaving unnecessary / not utilized software across the inventory.
68 votes