K3000

Please tell us how you’d like to see the K3000 Mobile Device Management Appliance product improved!

How can we improve the K3000?

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  1. The Addition of Windows phone management

    With the increasing amount of windows phones out there we need to be able to manage them. I would like to see this added at some point because it makes sense to have all three (iOS, Andriod, and Windows) operating systems support.

    82 votes
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      under review  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Edit/Delete apps

      We need to be able to delete apps from the K3000. If an app that we need to deploy is already listed in the app inventory because a device had it installed manually, we cannot upload the .apk file for that app because we get an error that it is a duplicate. We need to be able to either delete apps or edit unmanaged apps to make them managed.

      76 votes
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        under review  ·  7 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • Add the ability to change the name of a device

        Currently, there's no way to update or alter the name of a device in the K3000. I don't mean on the device itself, just in the Devices section of the K3000. For instance, if I have one person signed in on two tablets of the same type, they both show up as "Person's Tablet". On an iPad we just enrolled, the only device name is just iPad. It would make it easier to identify if we could update those names. Thanks.

        72 votes
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          under review  ·  9 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Managed Distribution of Apps

          With IOS 7 the vpp program allows "Managed Distribution" which allows you to download a token and import that token into your MDM solution in order to manage licenses of Apps. Which would allow the use of one license to be installed or checked out to a device and then removed and placed on a different device without having to purchase another license.

          40 votes
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            2 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • 40 votes
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              1 comment  ·  Flag idea as inappropriate…  ·  Admin →
            • Compatibility with Apple Configurator

              Certify that the K3000's Management Profile can be provisioned with Apple Configurator to iOS devices. Allow for use of K3000 to work with iOS devices in Supervised mode, including the advanced Profile features available only in Supervised mode. Please refer to http://help.apple.com/configurator/mac/1.2/ and http://images.apple.com/ipad/business/docs/iOS_6_MDM_Sep12.pdf for details.

              22 votes
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                under review  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
              • Reporting Ability

                It would be nice to be able to have some reporting available directly through the K3000 that is specific to mobile devices. If you have a K1000 and link your 3000 to it, you can create/use the reporting feature from the 1000. However, it is more geared towards computers vs. mobile devices. Things upper management wants to track such as enrollment compliance, how often mobile devices are checking in with the server, and any usage statistics for managed features (apps, mail, etc.) would be helpful.

                20 votes
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                  under review  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                • Add a "Do Not Track" flag per device (only available to administrators) so that location tracking can be disabled.

                  The ability to track a user's location presents a privacy risk that many users are not willing to accept, particularly if they are C-level or owners of the company. The ability to disable location tracking on a device-by-device basis would allow the integration of personal devices as well as location-based enterprise devices.

                  19 votes
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                    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    under review  ·  John KarabaicJohn Karabaic responded

                    Currently, it’s a global setting. We’re considering adding it for groups/individuals in a future release.

                  • Remote Functionality

                    Much like the K1000 and the ability to remote to a desktop. I would like the ability to remote into a phone or tablet and see exactly what they are seeing to assist them with any issues they may have.

                    19 votes
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                      4 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      under review  ·  John KarabaicJohn Karabaic responded

                      We would love to do this once the device OSes support it. None currently do. Please tell Apple and Google you want developers to have secure api’s to do this.

                    • Ability for IOS to push notify the user when Security Message is received from MDM. Currently it needs to be manually retrieved from K3 app

                      There is not much point of having security messaging option if it doesn't notify the user when the message is received.

                      Even thought k3 app is in the Notification centre and the provisioning profile is in place it still doesn't push the message and Only way to view the Security Message is to manually open k3 app and then download it.

                      16 votes
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                        2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Containerized Data

                        It would be nice if we could keep Personal data / Corporate data seperate from one another. This will be very important as we move forward on our mobility strategy.

                        14 votes
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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          under review  ·  John KarabaicJohn Karabaic responded

                          I’m updating this with the status on iOS 7, which provides more containerization capabilities. We’re evaluating support for them in a future release.

                          Here’s my original response, which still stands:

                          K3000 already containerizes data as much as possible, given the api’s that the device OSes make available. All corporate data is wiped when an enterprise wipe is done, and Exchange email can be secured as much as iOS allows (prevent moving messages, allow only Mail app, certificate authentication, etc.). Unless you would be satisfied with not using the native apps on the device, as some legacy solutions do, i have to mark this complete within the confines of what the mobile OS’s allow today. I ask you to please be more precise in what you’d find acceptable for followon work. For example: “strip out and prevent attachment downloading in all Exchange email, forcing the conversion of attachments into a format…

                        • Allow SmartLabels to be used to push apps

                          Allow apps to be pushed to groups of devices based on smart labels.

                          14 votes
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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Enable restriction code to access settings on the K3000 App so users cannot turn off Enterprise Access

                            Users can currently turn off the GPS communication through the Settings in the K3 App (Enterprise Access) without making changes to the location services. Even with the location services restricted it will stop communication.

                            This would allow Admins to turn off GPS tracking if needed, but eliminate users from stopping the GPS functionality.

                            12 votes
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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Secure Browser

                              We need a secure browser available. Our tablets will be shared between shifts. We also have HIPPA requirements that need this data removed at every launch.

                              12 votes
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                                1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                              • Prevent User from Deleting K3000 App

                                Currently the user has the ability to delete the K3000 app from the device. This needs to be restricted unless they type an "admin" passcode. There are plenty of lock down apps out there that do this same feature.

                                10 votes
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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Ability to add Webclip (bookmarks) to home screen managed iOS Devices

                                  We have over 100 ipads, and have a need to deploy webclips (bookmarks) to the home screen. I would like my users to be able to easily click on a webclip to load a website that they will use in the field.

                                  9 votes
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Add dashboard to K3000 home screen like the K1

                                    Show how many iOS vs Android devices for example or last checkin rate?

                                    8 votes
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                                      under review  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Enable enterprise Wifi support for the tablets

                                      We, in our enterprise have a WPA-Enterprise / WPA2 Enterprise Wifi in place and we'd like to use that in the K3.

                                      8 votes
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                                        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                        under review  ·  John KarabaicJohn Karabaic responded

                                        Currently, iOS requires that enteprise wifi profiles be put on the device via USB, as it requires actually entering the password from Configurator. We’re looking at ways to make this possible OTA.

                                      • Deeper K1000 integration

                                        I'd like to see the ability to view all my devices when logged in as a regular user...my laptop, phone, ipad, etc. And then be able to start an application install on my laptop from my phone and vice versa.

                                        8 votes
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                                          under review  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Allow profile to push activesycn settings to Android devices

                                          This is only available for IOS devices currently would be nice to push activesync settings to android as well

                                          7 votes
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                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                            under review  ·  John KarabaicJohn Karabaic responded

                                            Android doesn’t support this. Please ask Google to add it to the platform. We’ll be happy to do it when the platform supports it.

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