Customize information shown on the ticket list
On any of the ticket list views, give the ability to customize information shown. In our environment, the given information could be better... (ie - I don't really care/need to know what the ticket number is, yet it takes up valuable real estate on the screen) So I'd love to be able to have the "Building" there instead (ie, a Custom Field).
Thanks!
Carl Sundermann
shared this idea
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Dalton Cook
commented
Is there any update on this? It's been under review for over 4 years.
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Jack Senesap commented
Location would be valuable information. I can't tell what ticket belongs to which location. Doesn't help when we have about 70 locations all with tickets.
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Rob Korn
commented
Need same ability to custom view as the web interface. Since IPads no longer will load the web interface, something needs to be done. Either enhance the APP or fix the web interface.