Send Alerts with Dell K1000 Go Mobile App
It would be very handy if you could send alert-messages using the Dell K1000 Go Mobile App.
Because we also work in the weekends and evening, it would be very helpfull if we could send alerts to all our devices on the network when there's a general issue. We already use this with the Dell Kace at the office, and it works very well to inform all our stores at once.
Jon DeMersseman commented
This feature could be incredibly powerful and eliminate the need for SMS paging.
It could be strengthened by adding other Incident management features, like an on-call schedule for each tier so only the technicians and engineers on call are notified. This could be paired with escalation features so if the first technician doesn't respond the next is alerted, etc.