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How can we improve the KACE GO App?

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Signature field on K1000go

I would propose placing an option that displays a report with the ticket data and a field on the ticket that we were able to collect customer signature using the phone's touch or tablet as we conclude a call of a ticket.

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Kallyl Ribeiro Barreto shared this idea  ·   ·  Report…  ·  Admin →
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  • Donavan D commented  ·   ·  Report

    We basically need an immediate sign-off on the ticket via the technician's smart device (phone or tab) confirming that the job was completed when the techs visit our many remote offices on a daily basis.

    I used a mobile CRM application which did it by capturing the signature as an attachment (png or jpg) which was linked to the case/ticket.

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