KACE GO

  1. Devices Change

    In KACE you can go to Inventory > Devices, then choose your device and if there are any changes under category like software you can click on Changes. This would be a great help when i go to a Users desk and pull the changes they have made on my phone to trouble shoot the issue.

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  2. GO App update broke the ability to save.

    GO App update broke the ability to save on Samsung Galaxy S7, Please

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  3. Bar code Integration for external laser reader

    The integrated K1 GO barcode reader feature is a great addition to the product and has been something we've long since needed.

    However, those who need an enterprise solution for scanning 100's of devices at a time need a device that can scan much faster, and the camera reader just isn't fast enough for some.
    What I am requesting is the ability for the K1 GO app to link up to an external bar code reader device, like this one for example:

    https://www.barcodesinc.com/honeywell/captuvo-sl62.htm

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  4. Ability to leave manager field blank within KACE

    Would there be a way to allow the manager field to be blank within a user's account inside Kace? With the recent update there was an issue that caused a loop with the manager field and we were not able to leave this box blank for the President of our company. So I had to assign a dummy account in order for the Kace GO mobile app to work for us again. It would be mush beneficial to allow that field to be blank for the President and & CEO of the company.

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  5. Increase app functionality

    I feel behind with the Kace app, I think it needs some improvement.

    One area, the service desk, when viewing open tickets, I don't have the ability to decide what information I see. For example, when viewing a list of tickets, I currently see I am the owner (when I'm interested in the submitter), when I'm looking for a ticket that may have been opened by a company executive.

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KACE GO

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