KACE Cloud
Please tell us how you’d like to see the KACE Cloud product improved!
33 results found
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Remote into Managed, Company Owned, Devices.
Similar to using UltraVNC, Teamviewer, (other remote assist) etc. to remote assist devices listed in the K1000 appliance. Specifically iPads/iOS devices. But instead of using one of the programs above, it would be integrated into the Kace MDM enrollment install.
43 votesThank you for your feedback. We are investigating the incorporation of this request as a feature within a future release.
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Allow document libraries managed by MDM. So a fleet of users have prescribed documentation.
This would allow HQ to decide which documents are necessary for their field users, and HQ can add, edit, revise, or pull back documents and keep the field staff completely up to date. Some examples could be how-to docs, MSDS, compliance standards, feedback forms, diagrams, manuals, etc. The lack of this function caused us to go with a different MDM solution when KACE would have been our first choice. Perhaps there is a reason that this kind of function is difficult to implement, although it would appear to be a fairly simple concept.
34 votesGreat feature request! We are looking this over and see where we can provide any functionality in this area.
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Android - New apps to desktop
New Apps on COBO-Smartphones should be added automatically (or with checkbox in App-Preferences) to desktop. Until now, all new apps are only visible in the "All Apps" Screen.
19 votesThank you for your feedback. We are investigating the incorporation of this request as a feature within a future release.
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Would like to see any devices that are sent via inventory discovery to the KACE SMA to show up as "Mobile" "Asset Subtype"
Currently, devices show up with the Asset Subtype = "none" this is useless. Please have these devices show up as "Mobile" Asset Subtype instead if possible.
Thank you.
16 votesWe are looking into this issue and attempting to determine what SMA release this can be inserted into.
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Monitor, Control and Manage the User Data Usage.
Have the possibility to Monitor, Control and Manage the User Data Usage.
And alert the administrator, if the user reaches the usage limit assign to that specific user.16 votesThank you for your request! We are reviewing this to see where we can fit this into our product roadmap.
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Ability to auto generate reports
Would like to have the ability to auto generate reports that could be emailed according to a schedule. We would like to have the ability that once a device has been MIA for a predetermined time frame, a report that is auto generated. I know that there a manual option but automation also helps out as we do not have the time to run these reports daily.
15 votesThanks for this feedback request! We'll review this further to see where it can be placed within our backlog.
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Managed Work AppStore for iOS
I want to give my iOS users the possibility to install the apps they need from a managed collection of apps.
With Android the PlayStore in the workspace already offers such a function, it would be nice to create a corresponding equivalent on iOS.11 votesThank you for this feedback. We have this idea currently documented and it is under review by our dev team. Stay tuned for future updates for this potential feature.
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API
Allow management of users and devices with REST API.
It will allow to integrate company IT management applications.8 votesThank you for submitting this feature request.
We realize the importance of API communications and, regarding the external publishing of our API, we will insert this into our ideation processes and determine its placement within our product backlog.
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Check out Device MDM Option
It would be great to have an option where you could check out a device to a user/department and add when it was checked out/checked in.
8 votesThis request is under review by our team and we are determining its place within our product roadmap.
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Reporting Local User Accounts
Since there is no current way to bulk remove Local Accounts, I'm asking for a way to at least have reporting for Local User Accounts.
Recently reached out to Kace Support and there is no way to search, filter and sort for certain accounts that are list on certain devices. This means my team must go through each devices (we have 700+) to search for a local account and delete. As a follow up, we have to go back and check that it has been removed. Very tedious. Would love to see this added!
5 votesIf this is related to Mac (e.g., DEP-related profile info), this is definitely something we can look into. I'll add this request to our backlog list and review this with our development team.
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Bulk Remove Local Accounts
Currently, there is no way to bulk remove local user accounts across all devices.
Our use case. Initially, all our devices have been set up with a common local admin account for management purposes. Since this is no longer needed, there should be a way to bulk remove instead of going through each individual device (we have 700+ devices) and remove said account. Very cumbersome
5 votesIf this is related to Mac (e.g., DEP-related profile info), this is definitely something we can look into. I'll add this request to our backlog list and review this with our development team.
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LDAP Sync with Linux LDAP soltuions like FreeIPA
FreeIPA is probably one of the more used and common LDAP solutions in Linux. It's used in a ton of larger companies back ends for management.
5 votesThanks for the submission! We’ll investigate this further and determine its potential within our product backlog.
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After the Android rollout the "Unenroll" button should not be displayed directly
After the successful completion of the Android rollout, the "Unenroll" button is displayed directly in the app. This caused confusion for some of our users. They unrolled their device directly after the rollout.
It would be better to initially hide the option at this point or present it less inviting.3 votesThanks for pointing this out! We have included this item for consideration with the dev team and are reviewing it further.
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3 votes
Thanks for this feature request. This is a great usability improvement and we have this under review with the dev team. Stay tuned for future updates and we will keep you informed!
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MDM should have the ability to limit data usage criteria over LTE for certain apps as defined in policy..
MDM should have the ability to limit data usage criteria over LTE for certain apps as defined in policy. Limit the ability of the end user to use LTE data for certain apps and force WiFi ONLY. This could be used for streaming video and other data intense apps to limit LTE data overages.
3 votesThanks for presenting this idea!
I like the concept of being able to help in the managing of data usage where possible with policies. I’ll take this back to the dev team and we’ll see where this fits in our backlog.
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Customize Device List
F.e. instead of OS and Model, change this to Notes or IMEI, like the customizing in KACE SMA Devicelist
3 votesWe appreciate your feedback and your submission of this request. We will add this to our product backlog and investigate this potential enhancement.
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Use filters to limit app visibility in App Catalog
It would be ideal to let Administrators see all Apps leveraged within the company, but limit non-required apps for certain Departments/Users by a filter or profile or policy. As of now, any App published to the App Catalog is available to every User for installation.
3 votes -
Deploy Contacts List
Ability to push pre-defined contacts to Android & IOS phones.
3 votes -
Deploy Usercertificates with SCEP
It would be appreciated if it were possible to distribute user certificates to the mobile devices via SCEP.
3 votesThis is a great feature request and is already within our product backlog. We understand the importance of certificate deployment for our customers and we’re glad you brought this up.
We’ll update this request as we make more progress with this potential feature.
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Enable Shared iPads
Please add Shared iPads to your MDM. As a school, we have multiple students using a single device and their progress in educational apps can be saved for each student when they have their own login. Not sure why this isn't enabled as other MDM solutions have it. Its a very important feature that apple has had for a long time. This should be a priority.
3 votes
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