KACE Cloud MDM

Please tell us how you’d like to see the KACE Cloud Mobile Device Manager product improved!

  1. Remote into Managed, Company Owned, Devices.

    Similar to using UltraVNC, Teamviewer, (other remote assist) etc. to remote assist devices listed in the K1000 appliance. Specifically iPads/iOS devices. But instead of using one of the programs above, it would be integrated into the Kace MDM enrollment install.

    35 votes
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    1 comment  ·  New Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
  2. Allow document libraries managed by MDM. So a fleet of users have prescribed documentation.

    This would allow HQ to decide which documents are necessary for their field users, and HQ can add, edit, revise, or pull back documents and keep the field staff completely up to date. Some examples could be how-to docs, MSDS, compliance standards, feedback forms, diagrams, manuals, etc. The lack of this function caused us to go with a different MDM solution when KACE would have been our first choice. Perhaps there is a reason that this kind of function is difficult to implement, although it would appear to be a fairly simple concept.

    32 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Android - New apps to desktop

    New Apps on COBO-Smartphones should be added automatically (or with checkbox in App-Preferences) to desktop. Until now, all new apps are only visible in the "All Apps" Screen.

    19 votes
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    0 comments  ·  Enhancement Request  ·  Flag idea as inappropriate…  ·  Admin →
  4. Monitor, Control and Manage the User Data Usage.

    Have the possibility to Monitor, Control and Manage the User Data Usage.
    And alert the administrator, if the user reaches the usage limit assign to that specific user.

    16 votes
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    1 comment  ·  New Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
  5. Would like to see any devices that are sent via inventory discovery to the KACE SMA to show up as "Mobile" "Asset Subtype"

    Currently, devices show up with the Asset Subtype = "none" this is useless. Please have these devices show up as "Mobile" Asset Subtype instead if possible.

    Thank you.

    15 votes
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    0 comments  ·  Enhancement Request  ·  Flag idea as inappropriate…  ·  Admin →
  6. Managed Work AppStore for iOS

    I want to give my iOS users the possibility to install the apps they need from a managed collection of apps.
    With Android the PlayStore in the workspace already offers such a function, it would be nice to create a corresponding equivalent on iOS.

    8 votes
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    0 comments  ·  New Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
  7. API

    Allow management of users and devices with REST API.
    It will allow to integrate company IT management applications.

    8 votes
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    1 comment  ·  New Feature Request  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for submitting this feature request.

    We realize the importance of API communications and, regarding the external publishing of our API, we will insert this into our ideation processes and determine its placement within our product backlog.

  8. Check out Device MDM Option

    It would be great to have an option where you could check out a device to a user/department and add when it was checked out/checked in.

    6 votes
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    1 comment  ·  New Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
  9. Customize Device List

    F.e. instead of OS and Model, change this to Notes or IMEI, like the customizing in KACE SMA Devicelist

    3 votes
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    0 comments  ·  Enhancement Request  ·  Flag idea as inappropriate…  ·  Admin →
  10. 3 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  11. After the Android rollout the "Unenroll" button should not be displayed directly

    After the successful completion of the Android rollout, the "Unenroll" button is displayed directly in the app. This caused confusion for some of our users. They unrolled their device directly after the rollout.
    It would be better to initially hide the option at this point or present it less inviting.

    3 votes
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    0 comments  ·  Enhancement Request  ·  Flag idea as inappropriate…  ·  Admin →
  12. MDM should have the ability to limit data usage criteria over LTE for certain apps as defined in policy..

    MDM should have the ability to limit data usage criteria over LTE for certain apps as defined in policy. Limit the ability of the end user to use LTE data for certain apps and force WiFi ONLY. This could be used for streaming video and other data intense apps to limit LTE data overages.

    3 votes
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    0 comments  ·  New Feature Request  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for presenting this idea!

    I like the concept of being able to help in the managing of data usage where possible with policies. I’ll take this back to the dev team and we’ll see where this fits in our backlog.

  13. Enable Shared iPads

    Please add Shared iPads to your MDM. As a school, we have multiple students using a single device and their progress in educational apps can be saved for each student when they have their own login. Not sure why this isn't enabled as other MDM solutions have it. Its a very important feature that apple has had for a long time. This should be a priority.

    3 votes
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    under review  ·  1 comment  ·  New Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
  14. Deploy Usercertificates with SCEP

    It would be appreciated if it were possible to distribute user certificates to the mobile devices via SCEP.

    3 votes
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    0 comments  ·  New Feature Request  ·  Flag idea as inappropriate…  ·  Admin →

    This is a great feature request and is already within our product backlog. We understand the importance of certificate deployment for our customers and we’re glad you brought this up.

    We’ll update this request as we make more progress with this potential feature.

  15. Allow more command line space in Win 10 software deploy.

    It seems that the command line option when you edit Win10 apps only allows up to 128 characters. If there's any configuration with the .msi installer, you may not have enough room for the full command. I'd like to see this opened up to 1000+ characters or at least allow a batch or zip file to be uploaded.

    3 votes
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    under review  ·  0 comments  ·  Enhancement Request  ·  Flag idea as inappropriate…  ·  Admin →
  16. Set Deployment times

    I have a current policy that i am testing. However the policy has been pushing out at 9pm every night. I think it would be beneficial to schedule pushes (Selecting a window 12-2pm). So users can get the push during business hours and if they need assistance they can stop by the IT dept for assistance.

    2 votes
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    1 comment  ·  New Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
  17. LDAP Sync with Linux LDAP soltuions like FreeIPA

    FreeIPA is probably one of the more used and common LDAP solutions in Linux. It's used in a ton of larger companies back ends for management.

    2 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. change background and add logo on Kiosk mode

    Can change background or add logo in Kiosk mode.

    1 vote
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  19. Deploy security patches for macOS

    Add the ability to check for, deploy and report on macOS security patches since patching is no longer supported on the SMA for Big Sur and later.

    1 vote
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    1 comment  ·  New Feature Request  ·  Flag idea as inappropriate…  ·  Admin →

    This is a great request, and we’re glad you brought it up.

    This basically exists today within the MDM product, albeit without the formal scheduling features you may be accustomed to within the SMA. We are looking into extending MDM functionality to accommodate that sort of thinking/logic/operation into the product.

  20. Reporting

    Currently there is no reporting in KACE MDM. I'd like to see some reporting available. Some items would be: Location, User not checking in, devices not compliant, etc.

    1 vote
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    2 comments  ·  New Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
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