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KACE Cloud MDM

Please tell us how you’d like to see the KACE Cloud Mobile Device Manager product improved!

29 results found

  1. Add snooze options for macOS updates/upgrades via KACE MDM

    Please add snooze options to macOS updates/upgrades in the KACE MDM. We can upgrade Macbooks, but the user is only prompted with a 60-second countdown from the macOS. They cannot stop the countdown, so this could interrupt their work. It would be great if the snooze options looked similar to the SMA patching prompts.

    1 vote
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  2. macOS Software Install Commands

    Add ability to run commands with software install on macOS. The feature is already available on Windows software installs.

    1 vote
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  3. Ability to adjust user roles to exclude certain administrative aspects

    The three user roles that currently are available in MDM should have the ability to either alter an existing role or the ability to create new roles for limiting user rights. The current roles give too much authority. We use a vendor for after hour support and the current three roles are either too little or too much authority.

    3 votes
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  4. Limit location data stored in MDM

    Create a policy or rule set that limits how long data is saved from tracking location settings. We would like to set this for all our phones to limit data for 30, 60, 90, or 180 days.

    3 votes
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    Thanks for this feedback request!  

    When we built location tracking, we definitely had a focus on privacy.  This request fits right in with that mindset.  Consider this added to our list for further investigation to see where we can fit this into a future release.

  5. Kiosk app provided by KACE

    Instead of using various kiosk apps, it would make sense for KACE to provide a kiosk app that would fully function with the MDM product.

    Every app kiosk app is different and not geared toward any one provider. It would be beneficial for a kiosk app to produced that functions with configuration KACE has developed with the MDM.

    3 votes
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  6. Ability to auto generate reports

    Would like to have the ability to auto generate reports that could be emailed according to a schedule. We would like to have the ability that once a device has been MIA for a predetermined time frame, a report that is auto generated. I know that there a manual option but automation also helps out as we do not have the time to run these reports daily.

    15 votes
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  7. Ability to use the LDAP Sync Service with group membership instead of OU.

    Currently we can only choose an OU of users to import using the LDAP Sync Service. It would be easier for us to create a security group called "Cell Phone Users" and only manage our users that will actually be using KACE MDM instead of everyone in the org.

    1 vote
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  8. Ability to manually change a user's password and their email address using your admin credentials.

    Ability to manually change a user's password and their email address using your admin credentials.

    3 votes
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  9. Reporting Local User Accounts

    Since there is no current way to bulk remove Local Accounts, I'm asking for a way to at least have reporting for Local User Accounts.

    Recently reached out to Kace Support and there is no way to search, filter and sort for certain accounts that are list on certain devices. This means my team must go through each devices (we have 700+) to search for a local account and delete. As a follow up, we have to go back and check that it has been removed. Very tedious. Would love to see this added!

    5 votes
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  10. Bulk Remove Local Accounts

    Currently, there is no way to bulk remove local user accounts across all devices.

    Our use case. Initially, all our devices have been set up with a common local admin account for management purposes. Since this is no longer needed, there should be a way to bulk remove instead of going through each individual device (we have 700+ devices) and remove said account. Very cumbersome

    5 votes
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  11. Enable Shared iPads

    Please add Shared iPads to your MDM. As a school, we have multiple students using a single device and their progress in educational apps can be saved for each student when they have their own login. Not sure why this isn't enabled as other MDM solutions have it. Its a very important feature that apple has had for a long time. This should be a priority.

    3 votes
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  12. Deploy security patches for macOS

    Add the ability to check for, deploy and report on macOS security patches since patching is no longer supported on the SMA for Big Sur and later.

    1 vote
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    This is a great request, and we’re glad you brought it up.

    This basically exists today within the MDM product, albeit without the formal scheduling features you may be accustomed to within the SMA. We are looking into extending MDM functionality to accommodate that sort of thinking/logic/operation into the product.

  13. Deploy Usercertificates with SCEP

    It would be appreciated if it were possible to distribute user certificates to the mobile devices via SCEP.

    3 votes
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    This is a great feature request and is already within our product backlog. We understand the importance of certificate deployment for our customers and we’re glad you brought this up.

    We’ll update this request as we make more progress with this potential feature.

  14. Allow more command line space in Win 10 software deploy.

    It seems that the command line option when you edit Win10 apps only allows up to 128 characters. If there's any configuration with the .msi installer, you may not have enough room for the full command. I'd like to see this opened up to 1000+ characters or at least allow a batch or zip file to be uploaded.

    3 votes
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    under review  ·  0 comments  ·  Enhancement Request  ·  Flag idea as inappropriate…  ·  Admin →
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  15. change background and add logo on Kiosk mode

    Can change background or add logo in Kiosk mode.

    1 vote
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  16. API

    Allow management of users and devices with REST API.
    It will allow to integrate company IT management applications.

    8 votes
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    Thank you for submitting this feature request.

    We realize the importance of API communications and, regarding the external publishing of our API, we will insert this into our ideation processes and determine its placement within our product backlog.

  17. LDAP Sync with Linux LDAP soltuions like FreeIPA

    FreeIPA is probably one of the more used and common LDAP solutions in Linux. It's used in a ton of larger companies back ends for management.

    5 votes
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  18. MDM should have the ability to limit data usage criteria over LTE for certain apps as defined in policy..

    MDM should have the ability to limit data usage criteria over LTE for certain apps as defined in policy. Limit the ability of the end user to use LTE data for certain apps and force WiFi ONLY. This could be used for streaming video and other data intense apps to limit LTE data overages.

    3 votes
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    Thanks for presenting this idea!

    I like the concept of being able to help in the managing of data usage where possible with policies. I’ll take this back to the dev team and we’ll see where this fits in our backlog.

  19. Set Deployment times

    I have a current policy that i am testing. However the policy has been pushing out at 9pm every night. I think it would be beneficial to schedule pushes (Selecting a window 12-2pm). So users can get the push during business hours and if they need assistance they can stop by the IT dept for assistance.

    2 votes
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  20. After the Android rollout the "Unenroll" button should not be displayed directly

    After the successful completion of the Android rollout, the "Unenroll" button is displayed directly in the app. This caused confusion for some of our users. They unrolled their device directly after the rollout.
    It would be better to initially hide the option at this point or present it less inviting.

    3 votes
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