KACE Cloud MDM

Please tell us how you’d like to see the KACE Cloud Mobile Device Manager product improved!

  1. Remote into Managed, Company Owned, Devices.

    Similar to using UltraVNC, Teamviewer, (other remote assist) etc. to remote assist devices listed in the K1000 appliance. Specifically iPads/iOS devices. But instead of using one of the programs above, it would be integrated into the Kace MDM enrollment install.

    36 votes
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    1 comment  ·  New Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
  2. Monitor, Control and Manage the User Data Usage.

    Have the possibility to Monitor, Control and Manage the User Data Usage.
    And alert the administrator, if the user reaches the usage limit assign to that specific user.

    16 votes
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    1 comment  ·  New Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
  3. Managed Work AppStore for iOS

    I want to give my iOS users the possibility to install the apps they need from a managed collection of apps.
    With Android the PlayStore in the workspace already offers such a function, it would be nice to create a corresponding equivalent on iOS.

    8 votes
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    0 comments  ·  New Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
  4. API

    Allow management of users and devices with REST API.
    It will allow to integrate company IT management applications.

    8 votes
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    1 comment  ·  New Feature Request  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for submitting this feature request.

    We realize the importance of API communications and, regarding the external publishing of our API, we will insert this into our ideation processes and determine its placement within our product backlog.

  5. Check out Device MDM Option

    It would be great to have an option where you could check out a device to a user/department and add when it was checked out/checked in.

    6 votes
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    1 comment  ·  New Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
  6. Bulk Remove Local Accounts

    Currently, there is no way to bulk remove local user accounts across all devices.

    Our use case. Initially, all our devices have been set up with a common local admin account for management purposes. Since this is no longer needed, there should be a way to bulk remove instead of going through each individual device (we have 700+ devices) and remove said account. Very cumbersome

    5 votes
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    0 comments  ·  New Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
  7. Reporting Local User Accounts

    Since there is no current way to bulk remove Local Accounts, I'm asking for a way to at least have reporting for Local User Accounts.

    Recently reached out to Kace Support and there is no way to search, filter and sort for certain accounts that are list on certain devices. This means my team must go through each devices (we have 700+) to search for a local account and delete. As a follow up, we have to go back and check that it has been removed. Very tedious. Would love to see this added!

    5 votes
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    0 comments  ·  New Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
  8. MDM should have the ability to limit data usage criteria over LTE for certain apps as defined in policy..

    MDM should have the ability to limit data usage criteria over LTE for certain apps as defined in policy. Limit the ability of the end user to use LTE data for certain apps and force WiFi ONLY. This could be used for streaming video and other data intense apps to limit LTE data overages.

    3 votes
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    0 comments  ·  New Feature Request  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for presenting this idea!

    I like the concept of being able to help in the managing of data usage where possible with policies. I’ll take this back to the dev team and we’ll see where this fits in our backlog.

  9. Deploy Usercertificates with SCEP

    It would be appreciated if it were possible to distribute user certificates to the mobile devices via SCEP.

    3 votes
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    0 comments  ·  New Feature Request  ·  Flag idea as inappropriate…  ·  Admin →

    This is a great feature request and is already within our product backlog. We understand the importance of certificate deployment for our customers and we’re glad you brought this up.

    We’ll update this request as we make more progress with this potential feature.

  10. Enable Shared iPads

    Please add Shared iPads to your MDM. As a school, we have multiple students using a single device and their progress in educational apps can be saved for each student when they have their own login. Not sure why this isn't enabled as other MDM solutions have it. Its a very important feature that apple has had for a long time. This should be a priority.

    3 votes
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    under review  ·  1 comment  ·  New Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
  11. Set Deployment times

    I have a current policy that i am testing. However the policy has been pushing out at 9pm every night. I think it would be beneficial to schedule pushes (Selecting a window 12-2pm). So users can get the push during business hours and if they need assistance they can stop by the IT dept for assistance.

    2 votes
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    1 comment  ·  New Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
  12. change background and add logo on Kiosk mode

    Can change background or add logo in Kiosk mode.

    1 vote
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    0 comments  ·  New Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
  13. Reporting

    Currently there is no reporting in KACE MDM. I'd like to see some reporting available. Some items would be: Location, User not checking in, devices not compliant, etc.

    1 vote
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    2 comments  ·  New Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
  14. Deploy security patches for macOS

    Add the ability to check for, deploy and report on macOS security patches since patching is no longer supported on the SMA for Big Sur and later.

    1 vote
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    1 comment  ·  New Feature Request  ·  Flag idea as inappropriate…  ·  Admin →

    This is a great request, and we’re glad you brought it up.

    This basically exists today within the MDM product, albeit without the formal scheduling features you may be accustomed to within the SMA. We are looking into extending MDM functionality to accommodate that sort of thinking/logic/operation into the product.

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