SMA (K1000)

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How can we improve the SMA (K1000)?

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  1. Import floor map images for tracking physical asset location

    Ability to import floor map images and tag with asset location.

    564 votes
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      23 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
      under review  ·  Dean WadeDean Wade responded

      Our thoughts on this feature are evolving. The ability to construct a floor map, plot different objects (people, printers, fire extinguisher, etc) and have links back into the asset management module are all concepts we are starting to think through. This will be a longer term deliverable but please continue providing your feedback.

    • Location Overview

      When I open a "location", only the inventory is displayed - no assets. For example, we have assigned a monitor asset to a location - but this monitor is not displayed. It should appear in the "location" everything assigned - otherwise you do not need a location.

      367 votes
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        6 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
      • Warranty and driver support for non-Dell hardware

        Support other vendor hardware like HP and Lenovo (IBM) for warranty and driver views, reports and downloads.

        135 votes
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          under review  ·  8 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
        • Ability to edit Descriptions

          In the default Inventory view, there is a field called description. On Windows boxes, it picks up what each machine is labeled as but on Macs, it remains empty. As we typically have the user listed, it would be helpful if this field were editable or if the same information could be pulled from Macs from one of their custom fields.

          92 votes
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            6 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
          • Print asset labels

            The ability to print asset labels would be a great addition to the asset portion.

            It would allow you to take fields from the asset management system already and create a label with it to add to the devices.

            Also being able to turn some of the field into a barcode for the label would also be great.

            79 votes
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              4 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
            • Asset Permissions

              Updated Asset Permission to where buttons at buttom of asset can be added or removed based on job requirements, etc.

              For example: If employee only make updates to assigned assets but does not have rights to delete make permissions to remove Delete Button in assigned role or make it grayed out.

              78 votes
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                7 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
                planned  ·  Dean WadeDean Wade responded

                We will be implementing Role Based Access Control features over the next few releases.

              • Add Hard Disk Drive model to computer inventory detail

                It would be very helpful if we could determine the hard drive model installed in our PC's without having to manually search.

                49 votes
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                  4 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →

                  This is under consideration but not planned for the next release, Please continue voting if you’d like to see this feature prioritized for a future release.

                • Show mapped network drives in computer inventory

                  Would love to have a way to see the mapped network drives for each system in the inventory. We use the inventory when it comes time to replace computer systems and right now we have to call individuals to find out what mapped network drives they have and what mapped network printers they have. This requires us to explain in a lot of cases where to go to look and the network path. It is something we would use on a daily basis.

                  47 votes
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                    5 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
                    under review  ·  Ken GalvinKen Galvin responded

                    This was added to the development backlog. We encourage others to vote as we use this input for prioritizing our release plans.

                  • Asset Management of computer peripherals, monitors, printers, scanners, usb devices

                    Asset Management of computer peripherals, monitors, printers, scanners, usb devices as part of the computer inventory.

                    In the inventory of the computer if you could see the ports that the printer is connected to. Right now it just shows the name of the printers installed but if it showed the port also this would help out Help Desk Techs. They wouldn't have to remote the computer to get this information. They could just add printers for a new/rebuild of a machine.

                    46 votes
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                      7 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
                    • Synchronize physical inventory from the barcode scanner with automatically discovered assets

                      We have a handheld bar-code scanner that we use to inventory all of our physical devices. Before adopting the K1000 we were using Numara Track-it system to do the inventory. The great thing about Track-it was the fact that it synced up very nicely with the bardcode scanner and automatically updated the database over the network once the scanner had been placed in it's docking station. This ultimately eliminated the need to constantly import scanned inventory because there was constant synchronization between the handheld scanner and Numara Track-it System. It would be nice if Kace was able to automatically sync…

                      45 votes
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                        5 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
                      • Express Code

                        As Dell Support now require Express code with their phone support it would be ideal to see if possible to get the Express code details for a machine and record this on KACE 1100.
                        Handy..

                        42 votes
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                          under review  ·  3 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
                        • import and export types of assets

                          Import types of assets in organizations

                          42 votes
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                            3 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
                          • K1000 blacklist should have a feature able to divided.

                            K1000 blacklist should have a feature able to divided.

                            K1000 cannot apply separated blacklists for Application Control to many devices.
                            An user want to configure both below:
                            1. block only  'appA'  on devices labeled 'A'
                            2. block only  'appB'  on devices labeled 'B'.
                            for 1, the user assigns one computer to a device label 'A'  which has application control marked.
                            for 2, the user assigns other computer to a device label 'B' which has application control marked. 
                            And user checks  'Not Allowed'  on to 'appA' and 'appB'.
                            However both appA and appB will be blocked on 'A' devices and 'B'…

                            40 votes
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                              2 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
                            • Allow custom selection of criteria for duplicate machine detection algorithm

                              The duplicate machine detection alogirithm is not very good and is certainly NOT once-size-fits-all even though it attempts to be.

                              Different items are unique in different customers environments. please provide a way for us to choose which inventory fields drive what is a primary Key in our environment. ps. it would be BIOS Serial number for us, although i know that doesn't work for everyone.

                              Fortunately, this is true for our dell hardware

                              34 votes
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                                5 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
                              • 30 votes
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                                  under review  ·  3 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
                                • Asset management needs to display more than 6 columns of data. We currently have need for 9-10 columns to list everything on the screen.

                                  Asset management needs to display more than 6 columns of data. We currently have need for 9-10 columns to list everything on the screen.

                                  29 votes
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                                    4 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
                                    planned  ·  Dean WadeDean Wade responded

                                    Customizable list views will be part of the 6.0 release late this year.

                                  • Improve the process of linking purchased software licenses to the Software Catalog

                                    Linking licenses to the software catalog in Kace is an excruciating process:
                                    1. The description from the vendor and the name in the software catalog are never the same
                                    2. The software catalog does not seem to provide the manufacturers part number
                                    3. You can only link licenses to the catalog if the software has been discovered (used in inventory). This forces you to monitor each license and its first use to make sure that you link it. Only this way can you ensure that your licensing picture is correct.
                                    4. You can only export the titles of the software…

                                    29 votes
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                                      under review  ·  2 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Computer Inventory: Compare Selected Machines

                                      Allow the ability to compare selected machines. Searches can do this in a limited fashion now, but you have to already know what you are looking for. This would be a way to pick two or more machines and basically do a diff on them. The idea is to make it easy to say, "I know these three machines are seeing the same error. What do they have in common?" or "I know this machine has an issue, and this one doesn't, so what's different?"

                                      29 votes
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                                        under review  ·  1 comment  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
                                      • On-board password manager

                                        It would be nice to have an on-board password manager with encrypted passwords with local password encryption. Passwords copied from the field maintain their "hidden" attribute when copied/pasted to another field allowing users to logon to services who need access to a resource, but not necessarily the ability to view/change the password.
                                        * by default, only users with the 'admin' level role should be able to add, remove or change password entries

                                        In addition to this feature request, it would also be nice to have the ability to create separate password groups that are only viewable to the labels you…

                                        28 votes
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                                          0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Ability to show only models from the manufacturer chosen in asset management

                                          When creating a new asset, with fields Manufacturer and Model, and they are set with field type “single select” it would be nice if when choosing a manufacturer only that manufacturer’s models show up in the model field. Example: Create an asset type “monitor” with fields “Manufacturer” and ”Model”, both fields set as single select and have it set up so if I choose Dell for the manufacturer drop down only Dell models show up as choices in the model field drop down. If HP is chosen, only HP models appear.

                                          23 votes
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                                            1 comment  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
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