K1000

Please tell us how you’d like to see the K1000 Management Appliance product improved!

How can we improve the K1000?

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  1. Smoother vnc implementation

    From vnc built into client, to one click ability to log into client computers, to firefox ability to launch vnc

    290 votes
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      under review  ·  20 comments  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
    • Dell KACE integrated Remote Control Solution

      Dell KACE likes to tout integration with Bomgar and other various remote support utilities making it more or less remote support agnostic. Integration is good and fine, but why not have a built in remote support option that allows an end user to request remote support immediately when they log a ticket? Many of the products in KACE competes with come with their own remote support solution that works with the same agent used for management. It would make sense that KACE have the same while allowing integration for those set on a specific product.

      90 votes
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        4 comments  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
      • DRAC Integration

        We manage a high number of physical servers. It would be quite valuable to have either direct access to the DRAC connections on the servers, or an area where they can be listed/accessed.

        39 votes
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          0 comments  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
        • LogMeIn Integration

          I would like to see some integration with LogMeIn, similar to Bomgar and UVNC. It would sure help to be able to start a remote session with LogMeIn from the Kace system like you can with other applications.

          37 votes
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            6 comments  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
          • Better BOMGAR Integration

            Starting a BOMGAR session is kludgy at best, if you can get it to work. It might be a limitation of the Bomgar client, but it'd be nice if the K1000 could automatically launch a session to the remote computer.

            14 votes
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              4 comments  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
            • Apple Remote Desktop Support

              At our university we use Apple Remote Desktop to control our Macs. It would be nice to have machine action 1 be our PC Remote Desktop and then machine action 2 be our Apple Remote Desktop Support, but currently it is not supported. So I would like to see that added.

              14 votes
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                0 comments  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
              • Integrate Webex into K1000 for remote support

                Integrate Webex into the KACE client where a remote session can be initiated from the K1000 console within a client machine. This would allow for remote support session to be activated with or without a client on the other end. It would also allow for immediate shared sessions with the end-user so you could interact during the session.

                11 votes
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                  0 comments  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
                • VNC "man in the middle"/connection broker functionality to bypass firewalls

                  We presently use Kaseya for remote control and it works BEAUTIFULLY. In their implementation the server acts as a dynamic connection broker allowing you to connect to remote computers via VNC even if they are behind a firewall on another network somewhere across the internet.

                  When you start a remote control request, the server issues a command via the agent to phone home and push a VNC control session OUT to the server, which then connects your VNC viewer to the client.

                  Unlike using a VNC Proxy/router to direct the inbound connections to specific IPs or Ports this is done…

                  11 votes
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                    0 comments  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
                  • Machine action short ID bind for UVNC proxy support

                    Would be nice to have a short ID available as a bind variable in machine actions. That way, UltraVNC proxy v2 could be implemented and we would less be limited by remote NATs. Even better would be that such proxy be integrated in the K1000

                    8 votes
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                      under review  ·  2 comments  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
                    • Remote button in USERUI based on Role.

                      Base your admin role button should be preset in USERUI side for remote control.

                      If you are not in that role then you do have see the button.

                      6 votes
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                        1 comment  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
                      • Build the same Java VNC Client into the K1000 that the K2000 uses.

                        It seems strange the K2000 can vnc into the boot environment but the k1000 requires a boot action that loads ultravnc in order to remote to a computer. Seems like this could be built into the agent.

                        3 votes
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                          0 comments  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
                        • remote access by idrac or KVM IP

                          Able to access by idrac or KVM IP

                          2 votes
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                            0 comments  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
                          • Numara (Track-it) remote host

                            It would be helpful to have Numara Track-it remote desktop added to the kbox1100. We know for a fact that it works great as a remote client. This way we could use the licenses that we have and not go and buy another remote host. Thank you.

                            1 vote
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                              2 comments  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
                            • integrating Logmein as remote in Kace

                              I would like to have logmein in Kace as remote tool, by default supports RDP, dameware and bomgar, we are using only logmein as remote tool, so if any could share screen shot how setup , i have attached the screenshot

                              1 vote
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                                0 comments  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
                              • remote control & Unsigned Active X Controls

                                Make Kace remote control work without having to enable download on "Unsigned Active X Controls" in Internet Explorer on workstations.

                                1 vote
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                                  0 comments  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
                                • 1 vote
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                                    0 comments  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Machine action buttons available to userui users

                                    Currently the machine action buttons we have designated to use VNC for remote support are only available if you have logged in tot he Adminui. I would prefer to have my queue owners not have to log in tot he Admin portal to be able to utilize these buttons. The ability to have those avail be based on user role as opposed to only being available in the Adminui would be great!

                                    1 vote
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                                      0 comments  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
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