SMA (K1000)

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How can we improve the SMA (K1000)?

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  1. Online Kscripts - Add 'Run on next connect if Offline'.

    Online Kscripts - Add 'Run on next connect if Offline'. Many times a system goes offline when a scheduled script was supposed to run. Adding in this feature would insure that machine still ran the script. Currently we are always troubleshooting, "Is scripting broken?", versus "Did konductor NOT assign the machine the script". If we had this feature we could focus on machines that have a broken scripting mechanism.

    18 votes
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      planned  ·  0 comments  ·  Scripting  ·  Flag idea as inappropriate…  ·  Admin →
    • K1000 Software Library for Mac & Auto-Filtering

      Any end-users would like to be empowered to use K1000 software library for installing any software on either Windows or Mac system without required admin privilege. I found that K1000 software library supports only Windows. K1000 software library needs to support Mac, too.

      In addition, the auto filter depending on what machine they are running needs to be added to K1000 software library. For example, end-user is logged onto Mac system, then, K1000 software library needs to provide only Mac apps by auto-filtering.

      15 votes
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        planned  ·  0 comments  ·  Managed Install  ·  Flag idea as inappropriate…  ·  Admin →
      • I would like the ability to limit a user to viewing only certain queues without removing their ability to submit tickets to that queue.

        Limit user access to queues without limiting their ability to submit tickets to that queue. We have 3 queues and I do not want the user of the third queue viewing the tickets in the other 2 queues (unless it is a ticket this person submitted). Thanks.

        11 votes
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          1 comment  ·  Service Desk  ·  Flag idea as inappropriate…  ·  Admin →
          planned  ·  Dean WadeDean Wade responded

          Over the next few releases, we will be implementing Role Based Access controls.

        • Approvers by department

          We need to be able to departmentalize approvers. I don’t need an approver from one department approving tickets for another department.

          10 votes
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            1 comment  ·  Service Desk  ·  Flag idea as inappropriate…  ·  Admin →
          • Drill Down Based On Labels

            It would be nice if you could choose an option that instead of using the labels to be completely inclusive you can use the labels to be more exclusive. For instance, you could use a label for Windows XP machines and then another label for machines that have Firefox 3.x installed. Instead of having to make a brand new label for windows xp machines with firefox installed you could use both in conjunction to drill down to what you're looking for. This would allow you to create more broad labels that could be used over and over again.

            10 votes
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              planned  ·  0 comments  ·  UX  ·  Flag idea as inappropriate…  ·  Admin →
            • Automatic user to device mapping

              Detect if logged-in user (maybe just for a certain smart label, like laptops) is in the user database, and automatically assign that asset to that user.

              9 votes
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                planned  ·  1 comment  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
              • Advanced Search feature at Settings - Users

                It would be great to have the same Advanced Search under Settings -> Users tab, as we have under all tabs of Inventory

                8 votes
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                  planned  ·  1 comment  ·  Appliance  ·  Flag idea as inappropriate…  ·  Admin →
                • multiple snmp ip scan

                  Allow for more than one SNMP community string in an IP Inventory Scan.

                  we have thousands of devices and not all have the same SNMP community string, it would be nice to allow us to specify a list of community strings to attempt during the IP Inventory Scan. Simmilar to how we can specify multiple ports to scan.

                  7 votes
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                    0 comments  ·  Agentless  ·  Flag idea as inappropriate…  ·  Admin →
                    planned  ·  Ken GalvinKen Galvin responded

                    Thank you for your input, Jonathan. I encourage vots from those that would like to see it made a priority.

                  • Granular access control in regards to which scripts can be run and how.

                    I would love to give my help desk direct access to our kbox in a limited fashion. I would need to limit the specific scripts that they can run, and possibly the number of machines they can run the script on at once.
                    It would be absolutely horrible if someone were to reboot all 14,000+ agents we have at the same time.

                    7 votes
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                      0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
                      planned  ·  Dean WadeDean Wade responded

                      We will be implementing aspects of Role Based Access over the coming releases.

                    • Ability to separate Custom Inventory items from Software

                      I have some Custom Inventory items that are not for software but informational purposes. I would like to be able to select a check box so that these items will not show up in the Installed Programs list for the computer inventory item.

                      7 votes
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                        planned  ·  0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
                      • security in Help Desk

                        Have the possibility to block certain queues from certain help desk administrators. That way different helpdesk teams can only work with their own queues and don't see confidential information in tickets from other queues.

                        6 votes
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                          0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
                          planned  ·  Dean WadeDean Wade responded

                          We are planning on implement aspects of Role Based Access over the coming releases.

                        • Track Asset Changes

                          when performing a hardware refresh it would be nice to keep a running list of computers per user. Should I replace a computer, I want to be able to keep that in for tracking purposes

                          5 votes
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                            0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
                            planned  ·  Dean WadeDean Wade responded

                            We will implement improved asset tracking, archival, and assignment to users in a coming release.

                          • Show the user full name in inventory

                            The inventory base, could show the users full name, or have the option to edit fields

                            3 votes
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                              planned  ·  0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
                            • Inventory - Server Detection

                              It would be nice if the KACE agent when installed on a server could detect and report automatically on an enhanced range of settings. Ie, having the kace agent installed on a Server 2k8 R2 box it would be nice if another section appeared in the inventory called Server with sub headings of Shares, Roles, Configurations. Having it show active dhcp ranges etc would be great for keeping track of large environments where a great number of virtual servers are used.

                              3 votes
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                                planned  ·  0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
                              • Script dropdown from inventory list/summary page

                                It would be nice to run a script from the inventory screen. I find myself looking at the device details than having to open up the scripting window, go to run now, than type in the computer name. It would be a lot more convenient to leave your inventory screen.

                                1 vote
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                                  0 comments  ·  Scripting  ·  Flag idea as inappropriate…  ·  Admin →
                                  planned  ·  Dean WadeDean Wade responded

                                  We are looking at this as part of this summer’s release.

                                • Mac Un-Install Wizard

                                  Macs should have similar options to the PC where you can set up policies to have programs automatically removed (such as torrent clients, etc).

                                  1 vote
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                                    planned  ·  1 comment  ·  Software Compliance  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Remove or increase the field limit for custom actions

                                    With the release of 5.4, there are now an unlimited number of custom actions available. This opens the door to a lot of cool things to do.

                                    For instance, a once click join a machine to the domain, or disjoin it, etc ... Unfortunately, these command lines are a bit lengthy. It would be nice for these fields to not have a limit on the field length, or the limit increased at least, so that we can do more elaborate things with the custom actions menus.

                                    1 vote
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                                      planned  ·  0 comments  ·  UX  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Add WIFI NIC MAC Addresses to Computers: Detail screen

                                      I have a lot of laptops (and even more every month). I don't document their MAC addresses anymore because the K1000 should do this. This is not so with WIFI NIC MACs. Please add this support.

                                      1 vote
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                                        1 comment  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
                                        planned  ·  Dean WadeDean Wade responded

                                        We are planning on extending the NIC inventory to all onboard adapters

                                      • CPU Details

                                        It would be better if the CPU details returned were in separate fields. CPU model, CPU speed, etc. This would allow the Inventory to sort the results .. maybe highlighting the 'weakest' machines .. ready fro replacement

                                        1 vote
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                                          planned  ·  0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
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