SMA (K1000)

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How can we improve the SMA (K1000)?

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  1. Add Wake on LAN option to K1000 Device Inventory

    It would be wonderful it a WOL option would be added the K1000: Computer Inventory listing. If I see that a machine is offline I can't just click on it and send a WOL. If that was a button next to the "Force Inventory Update" or even under the "Choose Action" maybe "Choose Action --> Machine Options --> "Send WOL" That would allow the user to select multiple machines. It would save the user time from having to go to the K2000 --> Systems --> K1000 Inventory --> Labels --> Find the machine you want. Thanks.

    344 votes
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      17 comments  ·  Wake-on-LAN  ·  Flag idea as inappropriate…  ·  Admin →
      started  ·  Ken GalvinKen Galvin responded

      Development work has begun for this to be included in the next major release.

    • Software inventory aging

      I would like to see an aging process for removal of software that is no longer installed but resides in the software inventory. It wouuld be nice to include an audit process where software is flagged after 90 days of a zero install count to add to a smart label then report before removal from the table.

      58 votes
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        started  ·  4 comments  ·  Software Compliance  ·  Flag idea as inappropriate…  ·  Admin →
      • User Portal Software Library NAT support

        Allow Install and Script to work, in addition to just Download, when there is Network Address Translation (NAT) between Agent and Server.

        35 votes
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          2 comments  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
          started  ·  Nick BuonpastoreNick Buonpastore responded

          We plan on implementing a new way to determine end user ownership of devices. Rather than rely on a transient characteristic like IP address (or a NAT’d address, for that matter), there will be a join introduced to match computers with end users.

        • Patch Stat Reset

          Create a reset stats button that will recalculate all patch stats on the main Patch screen and the Patch List Screen. These stats occasionally get out of synch with the actual machines that need to be patched or that have failed to patch.

          7 votes
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            2 comments  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
            started  ·  Dean WadeDean Wade responded

            This will be coming in our 6.2 release, timing still to be determined

          • Inventory - collect all IPs bound to a network interface

            In the Inventory, the network interfaces for a Windows machine only lists the "primary" IP address. This is confusing because inventory run on Linux machines list every IP address bound to each interface. The inventory should be configured to list all IP addresses bound to the network interface on Windows; not just the primary IP address.

            4 votes
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              started  ·  0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
            • Secure the Packages Folder Immediately

              All Help Desk Ticket Attachments and Software Managed Installs are stored in a publicly accessible folder (http://kbox.yourdomain.com/packages/1234/installer.exe or http://kbox.yourdomain.com/packages/hd_attachments/1234/image.png). This is a huge potential security flaw and likely a major software licensing violation (since you are in effect providing a public redistribution of licensed software). There are some significant management benefits to exposing your KBOX to the Internet however this issue represents a substantial undisclosed problem even if it is limited to the internal WAN/LAN.

              I did open a support ticket on this issue back in August and was referred to this website as if this were a…

              4 votes
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                1 comment  ·  Managed Install  ·  Flag idea as inappropriate…  ·  Admin →
                started  ·  kaceIDkaceID responded

                This will be addressed in our 5.4 server release.

              • More RAM Detail

                I imported the Attachment from Appdeploy for "VBS Script for Installed RAM DIMMs as a Custom Inventory Field" that was provided by awenzel@kace.com on 1/21/2011. http://www.appdeploy.com/messageboards/tm.asp?m=70701&mpage=1&key=RAM&;#. The data looks nice in the individual inventory record in KACE, but the format of the data in the MACHINE_CUSTOM_INVENTORY.STR_FIELD_VALUE field make the data practically useless from a reporting and planning point of view. I would like to the this quality of data normalized in a table where each RAM slot has it's own record assiciated to the MACHINE_ID.

                4 votes
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                  started  ·  1 comment  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
                • Update password across multiple Provisioning Configurations

                  The ability to update the username and password across mutiple provisioning configurations. I currently have 80 configurations due to multiple VLANs, wireless, remote, and location.

                  3 votes
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                    0 comments  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
                    started  ·  Dean WadeDean Wade responded

                    A centralized credential store is in development

                  • Add more fields to "Create Smart Label"

                    Currently, you can only define 4 criteria for either Patch Listing "Create Smart Label" or looking under Inventory "Create Smart Label".

                    I would like the ability to have available or to click to add additional criteria fields. This ability is CRITICAL in being able to properly define patches.

                    2 votes
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                      1 comment  ·  Appliance  ·  Flag idea as inappropriate…  ·  Admin →
                      started  ·  Dean WadeDean Wade responded

                      In 5.5, we have implemented new smart label capabilities in many screens. Smart Label improvements in Patching and Service desk will be targeted in 6.0

                    • Display a Warning Pop-up Box when selecting "Save and Run Now" in Patch Management Schedule Details

                      Display a Warning Pop-up Box when selecting "Save and Run Now" in Patch Management Schedule Details. In the event the intent is to Save only, and not Save and Run Now, an option to cancel would be nice.

                      1 vote
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                        0 comments  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
                        started  ·  Dean WadeDean Wade responded

                        When editing an existing patch schedule, the available options in 6.4 will be Save, Run Now, Duplicate, Delete, and Cancel.

                      • Asset

                        It would be a very nice to be able to have sub categories under assets like you are able to in the service desk. Also the ability to use check boxes in both asset management and the service desk will be another useful tool.

                        1 vote
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                          0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
                          started  ·  Dean WadeDean Wade responded

                          We will be adding sub-types in our release scheduled for the summer of 2015

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