How can we improve the SMA (K1000)?

Retire computers

Ability to retire a computer and keep all information but not contact it any more or have it count against licenses.

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    Robert LivingstonRobert Livingston shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    58 comments

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      • MadJack75MadJack75 commented  ·   ·  Flag as inappropriate

        @Darren, Looks like we're not getting the answer, or are we getting the answer with the silence, lol?

      • MadJack75MadJack75 commented  ·   ·  Flag as inappropriate

        I've got a question.... now that Dell Software division has been sold, will these changes still be coming?

      • Ashlea BeersAshlea Beers commented  ·   ·  Flag as inappropriate

        This has been planned for almost a year and two major releases have been released since then. Can we get an update?

      • Natalie CaplanNatalie Caplan commented  ·   ·  Flag as inappropriate

        Yes, this would be great but with the ability to choose which fields you want to keep with the retired devices.

      • James BullockJames Bullock commented  ·   ·  Flag as inappropriate

        There BETTER BE an option to set retired computers as active again, in case the computer was lost and then found again.

      • ckck commented  ·   ·  Flag as inappropriate

        Isn't that what the asset's in KACE are for?

        If you delete the device from your inventory the asset is retained. If you want to continue tracking the assets tickets and such, you just have to make sure the asset is assigned the ticket as well as the device.

      • RandyRandy commented  ·   ·  Flag as inappropriate

        Dell!!! What is taking so long for this feature!?! Really?!? Over 3 years now! This is bordering Pitiful.

      • VickiVicki commented  ·   ·  Flag as inappropriate

        This would be a great thing. We are currently using two databases. Our kbox for current inventory and an access database to track old assets. It would be nice to be able to have the history of items and be able to retain it without counting against our license count.

      • Jason ThomasJason Thomas commented  ·   ·  Flag as inappropriate

        Add this definitely, and make it drop off the agent license count when retired so I can provision that license for something else. I'd like the option to put it back into service as well. Sometimes we replace a machine and decommission the old one, only to find out that there was something on the old machine that needs to still be used, so we have to put it back into service while we move whatever it was over.

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