Correct "Move to Queue" sort order when in ticket detail
Make sort order for "Move to Queue" and "New Ticket From Queue" consistent. Currently queues are listed in alphabetical order on the ticket listing page. However, when in the ticket detail page, the "Move to Queue" list is not sorted alphabetically.
This request is planned to be implemented in a release this calendar year
Should be sorted by alpha.
Nancy Cunningham commented
Yes - the current order shown makes no sense at all. Please alphabetize!
Kaneda Whitley commented
Agreed... they should be consistent. Additionally the sort order in the Ticket Detail page is different for each user based on what queue's ticket they are currently in.