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KACE Systems Management Appliance (SMA)

← Customer Feedback for Quest KACE

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How can we improve the SMA?

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77 results found

  1. Include an option for credential input to allow Managed Installs to deploy with elevated/specific permissions.

    Include an option for credential input on the "Managed Installation Detail" window to allow Managed Installs to deploy with elevated/specific permissions.

    15 votes
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    2 comments  ·  Managed Install  ·  Admin →
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  2. smart label security mechanism

    At the moment the Smart Label Function is designed with a "Test" and "Save" - Button. If you want to see, how the amount of clients has been changed, due to the change of your label, you need to click the "Test" Button.

    This is the only possiblity to see if you have done an issue or not.

    Scenario:
    The IT-Supporter is pretty sure that the change he/she made is only a small one and he/she don't need to click the "Test" Button. He/She directly pressed the "Save" Button. Therefore he/she isn't aware about his failure and the Kace starts…

    15 votes
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    0 comments  ·  Managed Install  ·  Admin →
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  3. Importing inventory into manual labels

    We often target specific computers based upon user or computer name. Lists are provided to us by project teams for targeting during release (since the project team is targeting communications to specific groups of users).

    Whereas manual labels can be assigned to individual inventory records, and; whereas we have we have a defined standard to identify a department based upon computername, and; whereas we could use a process external to KACE to place a breadcrumb on the machine that then gets swept up as custom inventory to identify department, none of these are desirable.

    We'd like the ability to create…

    14 votes
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    3 comments  ·  Managed Install  ·  Admin →
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  4. Managed Installation Notification Message

    How can I modify the configuration file for MI notification message? For example, I would like to add additional button called "Cancel" to the notification messages of MI. Also, the finish button should be replaced with the OK button from initial message.

    SK

    14 votes
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    1 comment  ·  Managed Install  ·  Admin →
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  5. Managed Installation minimum version / don't downgrade

    It would be great if a Managed Installation could be told to only install if the software was older than a certain version.
    Eg, Firefox 32 comes out, I have a Managed Install for 31. I have to disable that or if I install 32 on some machines for testing the Kace will downgrade the machine.

    13 votes
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    0 comments  ·  Managed Install  ·  Admin →
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  6. Allow Managed Installs to finish running when a Network connection drops

    We have found an issue with Managed Installs where if the network connection drops for any reason in the middle of executing a Managed install and the kace agent can't talk to the SMA server, the Kace agent will forcefully kill the running install process.
    This has caused a number of our Managed installs to half install causing software to install improperly and fail to run. In some extreme cases this may have caused the OS to become corrupted on the computer forcing us to fully rebuild the computer.
    Some of our software installs like network drivers and VPN does…

    12 votes
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  7. Edit snooze options under managed installs

    I think the ability to edit what snooze times are available under Managed installs would prove very beneficial..

    12 votes
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    1 comment  ·  Managed Install  ·  Admin →
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  8. Download software BEFORE Notification

    Currently Managed Installations currently waits to download package/software when Notify is turned on. Request that once the software is downloaded then the Notify is acted upon. This would be much more efficient and less time consuming for the end user. Especially useful for large software packages.

    11 votes
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    3 comments  ·  Managed Install  ·  Admin →
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  9. Software download percentage for Managed installs and file sync

    Show the details of how much data has been synced to a device. We are syncing the 4gb iso for Windows 10 builds. Would like to know what the progress is and when the sync is completed. Same with managed installations- would like to know the status of deploying-downloading and what percent or is it installing the software.

    10 votes
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    0 comments  ·  Managed Install  ·  Admin →
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  10. Allow script to be entered in Managed Install

    It would be good if you could pick a Kace script to run before or after a Managed Install as part of the actual Managed Install procedure instead of a script being a completely separate section.

    10 votes
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    1 comment  ·  Managed Install  ·  Admin →
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  11. Managed Install

    The message alert with Managed Install is confusing and needs to be changed.

    I am currently setting a Managed Install for Internet Explorer 11, and I am only using the Notify "Alert user before run" setting only, and I put a message in to say Internet Explorer 11 will be installed. Please not a reboot will be required after the installation is complete.

    I also selected Timeout "60" minutes, and Action "Install later"

    The ISSUE I see is that the message that pops up for the manage install process is that it starts with
    "Snooze Duration"

    Why is it saying…

    10 votes
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    2 comments  ·  Managed Install  ·  Admin →
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  12. Task Chain Ability to Select Managed Installation Like the Scripts

    The Task Chain feature looks like it could be very useful if it allowed the ability to select specific Managed Installs, not just a force inventory to trigger managed installations. This would allow moving more Post Tasks from the K2000 to the K1000 with more granularity.

    8 votes
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    2 comments  ·  Managed Install  ·  Admin →
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  13. New Managed Action for Managed Installations: Run Software-Installations before Shutdown like Windows Updates.

    It would be great when i can trigger Installations after User has shutdown his Computer like the Installation from Windows Updates.

    8 votes
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    1 comment  ·  Managed Install  ·  Admin →
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  14. MI that runs a KScript

    Would like to be able to access cool script features (such as 'run as' for adding settings to appdata) from within an MI, and particularly from the self service portal. Would make managing pre-reqs and software with user profiles much easier.

    8 votes
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  15. AutoPKG integration

    AutoPKG (https://github.com/autopkg/autopkg) is a popular automation framework for building software packages for distribution. Recipes that could automatically upload DMG files and associate with the correct software title in the database would allow administrators to easily keep their managed installs up to date with the latest installers.

    7 votes
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  16. Granular permissions. For example, allow staff to modify software version of a managed install but not change label assignment or command

    Granular permissions. For example, allow staff to modify software version of a managed install but not change label assignment or command

    7 votes
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  17. Work with Return Codes

    If I have a set of SW to install and all are in the same Label. A software in the middle gives a return code of 3010 (reboot) It should be possible configure what will happening. In this case i will a reboot of the client and after this he should going on with the installation from this point hi was before reboot

    6 votes
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  18. Native Powershell Integration for Managed Installs

    It would be great if powershell was an option for the specified command for a Managed Install.

    Currently i have a powershell wrapper used to deploy software, which for myriad reasons i must do with an MI, and not a kscript (online OR offline).

    right now i have to use a .bat file to invoke the powershell script, but i'm losing the ability to handle a number of optional parameters because KACE doesn't have this support.

    6 votes
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  19. Reboot required option

    On Managed Distribution (install or uninstall), Please have an option that reboot is needed to complete the setup. Users would still be given the alert and snooze options.

    6 votes
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  20. Internal way to preserve the checksum of a managed install

    When updating a large .zip for managed installation, the checksum is removed when the file is placed in clientdrop (or when moved to the drop folder). When the installation kicks off, since the checksum of the file does not match the checksum the installation is expecting, the .zip is removed from the target PC. A Kace on-site implementation specialist had a brilliant idea: Use kdeploy -hash <filename> to determine the checksum. Then run a SQL query in the ticketing rules to apply that checksum to your .zip file. Worked perfectly. This could easily be included in the k1000 and would…

    5 votes
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