KACE Systems Management Appliance (SMA)
Please tell us how you’d like to see the KACE Systems Management Appliance product improved!
135 results found
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Locations - Ability to Sort "View By:" "Locations" view
Would like the ability to alphabetically sort the list of locations displayed when selecting "View By" and "Locations" from the Assets menu. The list is currently sorted by order entered, or asset unique ID. We have over 100 locations and it makes it very cumbersome to scroll through the list every time. A search field option would also help with this issue.
6 votes -
Give Options to Remove or Toggle off required fields in Assets
I have items in the devices the licences that have fields implemented by the developer. Most of these I do not use and do not want to. It also confuses other members of my team that try to create new items and see all of these unnecessary fields. I also feel this way about location since it has permeated all assets. Can we please have an option to remove these completely or remove them from the new item and item editing view?
4 votes -
Please correct Apple & Microsoft "System Name" discrepancy
As it happens, there is a discrepancy between how Kace manages Apple and Microsoft "System Names:"
On a Windows machine, the "System Name" which Kace pulls in is truly the "System Name" on the device itself. This is really a computer-friendly hostname and any human-readable names are relegated to the "Description" field of the device.
HOWEVER, on an Apple machine, the "System Name" that Kace pulls down is actually the Mac's human-readable "Computer Name." The Mac's true system name is actually the HostName (or actually, in most cases, the LocalHostName). These true system names do not seem to appear anywhere…3 votes -
Ability to sync labels with LDAP for computers with nested OU's
Ability to sync the k1000 with AD to allow it to automatically create label groups & labels for a nested structure..
e.g.:
DOMAIN FOREST
-> Locations OU
-> Location A
-> Hallway A
-> Room 2
-> Staff
-> Guest14 votes -
Attach from cloud based storage
I think it would be awesome to be able attach files from cloud based storage to assets.
How we manage assets we typicaly get a quote, save it as a PDF, then get a PO which is also anothe PDF. Eventually we get a PDF of the actualy invoice and another PDF of the packing slip.
We try to make this a single PDF, so it would be cool to just have an attachment feature allowing you to automatically link a file from a cloud storage service just by searching for the file name. Then we wouldn't have to delete…
1 vote -
"BIOS release date changed" is logged continuously
A message is logged continuously in the device change history that the BIOS release date changed. Since this is only one change, it should be logged only once, not continuously.
3 votes -
Add Errors to Asset Import Failures
Include an entry-by-entry error that explains why an Asset Import from CSV failed (or include the ability to export one).
I currently import upwards of 300 assets at a time into K1000 from csv and when a dozen succeed but 288 fail I'd like to see why, especially when they all have identical fields mapped. For example, if the asset is assigned a Location that can't be found in the K1000, put another (error) column on the output saying 'Location not found' against the attempted asset uploaded.
Even better would be the ability to upload the Assets anyway, missing out…
4 votes -
local users
It would be fine to inventory local useres and groups of a device, to see what users have local admin rights to this mashine. It works with custom inventory rule but is not as nice as if it would be directly integrated.
3 votes -
Perminence of selections in Check Boxes (NOT reuqire holding CTRL)
When, for example we have a license instance that is applied to 10 machines, in the software license management, you specify the machines you need the license to be aligned to, however I have 200 machines and a scroll box with 10 visible lines. To select multiple items, I have to hold CTRL, and scroll up and tick the boxes. If I let go of control, and press a check box, I loose all the other selections.
This is especially annoying if I am trying to edit such an item, say a user leaves and the license is to aligned…
3 votes -
Ability to set the default view
Would like the ability for a service desk tech to set the default view of the assets page to a specific asset type or Active items rather than All items upon opening.
6 votes -
Synchronize physical inventory from the barcode scanner with automatically discovered assets
We have a handheld bar-code scanner that we use to inventory all of our physical devices. Before adopting the K1000 we were using Numara Track-it system to do the inventory. The great thing about Track-it was the fact that it synced up very nicely with the bardcode scanner and automatically updated the database over the network once the scanner had been placed in it's docking station. This ultimately eliminated the need to constantly import scanned inventory because there was constant synchronization between the handheld scanner and Numara Track-it System. It would be nice if Kace was able to automatically sync…
54 votesUnder Review
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When importing a CSV to the assets, if the date fields are empty, do not import them, since right now it will show a negative date
Importing a CSV with assets that happen to have blank date fields will generate the dates as 1/1/-001 0:00. It would be cleaner if that entry remains blank after import or it sets up a wildcard date like 1/1/1980 for example.
3 votes -
Allow custom selection of criteria for duplicate machine detection algorithm
The duplicate machine detection alogirithm is not very good and is certainly NOT once-size-fits-all even though it attempts to be.
Different items are unique in different customers environments. please provide a way for us to choose which inventory fields drive what is a primary Key in our environment. ps. it would be BIOS Serial number for us, although i know that doesn't work for everyone.
Fortunately, this is true for our dell hardware
42 votes -
Add Hard Disk Drive model to computer inventory detail
It would be very helpful if we could determine the hard drive model installed in our PC's without having to manually search.
103 votesThis is under consideration but not planned for the next release, Please continue voting if you’d like to see this feature prioritized for a future release.
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import and export types of assets
Import types of assets in organizations
48 votes -
Ability to edit Descriptions
In the default Inventory view, there is a field called description. On Windows boxes, it picks up what each machine is labeled as but on Macs, it remains empty. As we typically have the user listed, it would be helpful if this field were editable or if the same information could be pulled from Macs from one of their custom fields.
106 votes -
Asset Management of computer peripherals, monitors, printers, scanners, usb devices
Asset Management of computer peripherals, monitors, printers, scanners, usb devices as part of the computer inventory.
In the inventory of the computer if you could see the ports that the printer is connected to. Right now it just shows the name of the printers installed but if it showed the port also this would help out Help Desk Techs. They wouldn't have to remote the computer to get this information. They could just add printers for a new/rebuild of a machine.
68 votes -
Print asset labels
The ability to print asset labels would be a great addition to the asset portion.
It would allow you to take fields from the asset management system already and create a label with it to add to the devices.
Also being able to turn some of the field into a barcode for the label would also be great.
104 votes -
Show mapped network drives in computer inventory
Would love to have a way to see the mapped network drives for each system in the inventory. We use the inventory when it comes time to replace computer systems and right now we have to call individuals to find out what mapped network drives they have and what mapped network printers they have. This requires us to explain in a lot of cases where to go to look and the network path. It is something we would use on a daily basis.
141 votesThis was added to the development backlog. We encourage others to vote as we use this input for prioritizing our release plans.
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Express Code
As Dell Support now require Express code with their phone support it would be ideal to see if possible to get the Express code details for a machine and record this on KACE 1100.
Handy..47 votes
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