KACE Systems Management Appliance (SMA)
Please tell us how you’d like to see the KACE Systems Management Appliance product improved!
135 results found
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IP address range option when creating a smart label
When creating a smart label, be can create selections based on the IP address. But the field is processed like a "simple" numeric field, so we can filter when an IP address begins or contains a specified numeric value.
But when we use a class-less network, this can be very difficult to specifie a network range like, for example, 192.168.0.16/28. A dedicated range option should be appreciated.7 votes -
Auto-Resize Asset Field
When editing an Asset, the fields should autoexpand to show the text in the fields. For example I have an Asset that is a Firewall and I have a customer field called Note that is type "Text". When I edit the asset the field Text field only shows about the first 38 characters. If I have a note with 100+ characters it's kind of hard to edit it so on larger notes I have to copy and past to notepad edit then paste it back in. The information shows correctly on reports with the full size but not when editing.
7 votes -
Get fields from User Profile
Able to when you assign a user, you can run a action to get data from user profile like Location, Center cost, Department, custom Fields and insert on asset field (in one shot or synchronized).
7 votes -
Smart labels for assets
I would like to see smart labels for assets that are not devices. This will make filtering and reporting a lot easier for customers that use asset management in large environments
7 votes -
linking related asset
Is it possible to make it so that when you link one asset to another, that each asset shows up as a related asset under each other? Right now it seems that a related asset only show up under the asset that you linked it to. In order to see each asset linked on both sides you need to link the assets from both sides. This can become cumbersome to have to link the assets twice.
7 votes -
Asset import templates
The ability to create a template which has field mappings set up would streamline the import asset process and reduce the chance of error in selecting the wrong field to map, for example prior to imaging with the K2000 we import new devices into our K1000 for naming etc. As each spreadsheet is from a separate school there are many identical imports, having a pre-determined template would save a lot of time.
6 votes -
Central index of files on workstations
It'd be useful for many if the agent could upload an index of files from selected locations (Say My Docs, Desktop, etc) to the server so that admins could perform a search for missing documents etc.
In the future, you could build on this to provide a sharepoint-style enterprise search centre that catalogs workstations aswell as servers.
6 votes -
Add ability to export lists
For any list that is generated, add the ability to export the results in various formats. For instance: Go into Software and locate a specific software title. The resulting page has a list of devices that software is installed on. Off the ability to export All or selected items, from the inventory list to CSV, TXT, XLSX, PDF, etc.
6 votes -
Ability to run Custom Inventory Rule on a selected group of computers
If a Custom Inventory Rule is generated in Software it is possible to specify the operating system that gets this rule. But it would also be useful to specify a label with the computers that should run that rule.
6 votes -
For the Asset Management Section, save/create fields that are pulling information from "Device"
The asset management section where all the assets are kept. I am currently pulling information from computers that has the agent with all the hardware information into the assets section. Those are reading from Inventory>>Devices.
The idea behind this is to let the hardware data save in the asset section with out typing it in , and if the agent was to get deleted. And those info is populating from what the agent is pulling from the computer.
When the agent is removed from the computer, there is not any details in the asset management section about the device. It…
6 votes -
Add Asset Status to the Device Detail selectable options to display
Please add Asset Status to the Inventory > Devices > Device Detail options to display on Devices. Make it visible and editable similar to Asset Subtype, Asset Location and Assigned To.
6 votes -
Locations - Ability to Sort "View By:" "Locations" view
Would like the ability to alphabetically sort the list of locations displayed when selecting "View By" and "Locations" from the Assets menu. The list is currently sorted by order entered, or asset unique ID. We have over 100 locations and it makes it very cumbersome to scroll through the list every time. A search field option would also help with this issue.
6 votes -
Asset Management (Purchases) - Purchase Grouping, More Fields, Reporting & More!
Hello. I think it would be awesome if multiple items could be added to a Purchase. It would also be great if there were fields for taxes and fees. Also having a total column would help identifying purchases when it comes time to budget. Currently I do not see any reporting for purchases. As an IT Manager, it would be awesome to have the ability to run reports to see what you have spent with a specific Vendor for specific date range. What would take that even further is the ability to run a report for a location. Say our…
6 votes -
Custom rules for assets with similar functionality to ticket custom rules
It would be good to create custom rules for Assets (similar to Ticket rules) to allow for update or calculating field values in the Asset
6 votes -
Management of network interfaces
In a high security network it is imperative that network interfaces (e.g. Wireless, Mobile, Bluetooth, etc.) be easily managed (e.g. disabled) to ensure that no internet or other network connection be made while connected to the secure network. In other words the only trusted network connection will be the primary wired network interface.
It would be great if one can easily have all other network connections disabled while connected to the primary network and then re-enabled when a workstation is removed from the protected network.6 votes -
Offline vba or other type of Inventory Tool
I would like to have an Offline vba script or something that does not have to be installed on a system to get the inventory data to an XML file. We have several machines that are not allowed network access or additional software on them. It would help in managing any changes on a periodic basis when updates to those systems happen. Then we can track any changes from the last scan.
It would be nice if the tool saved the XML file to the same location that the tool is run from. Such as USB drive, Desktop, etc...
6 votes -
Create a Asset Type Service Catalog
Create a Asset Type Service Catalog, well integrated with service desk, queues, KB and User Portal.
Asset to define each Service available.
Queue - will populate on category, SLA, Priority.
approval Required - populate who will aprove when required
Description - will populate on KB and User Portal.6 votes -
Asset - Option to disable asset auto creation when a machine performs inventory
Customers should be able to control the asset creation for machines when the agent performs inventory, as it can be a little bit complicated to manage if you deploy the agent by GPO
6 votes -
Ability to set the default view
Would like the ability for a service desk tech to set the default view of the assets page to a specific asset type or Active items rather than All items upon opening.
6 votes -
Capture networking related info
Would be nice to have the K1100 capture all of an end-point's neworking related information on checkin - default gateway, DHCP server, DNS servers. This would be very useful in determining if you had some sort of rogue network services provider on your network - or if there were systems that needed to be looked at after an infrastructure change.
4 votes
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