KACE Systems Management Appliance (SMA)
Please tell us how you’d like to see the KACE Systems Management Appliance product improved!
135 results found
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Asset - Option to disable asset auto creation when a machine performs inventory
Customers should be able to control the asset creation for machines when the agent performs inventory, as it can be a little bit complicated to manage if you deploy the agent by GPO
6 votes -
Add 'Unassigned' as option in 'Assigned to' field in Computer Assets
Currently I can't set the 'Assigned to' field to 'Unassigned' after it has already been assigned to a user. In 6.x and older when you had a User field in assets, 'Unassigned' could be selected.
A couple of examples as to why this is necessary:
1) Often times computers will sit on a shelf to be used at a later date after a user gets a new machine. My asset manager needs to set that as 'Unassigned' until it's ready to be assigned to a new user.
2) A computer is assigned to a user but the user gets a…21 votes -
Customer wants to use the asset management for logistics.
Customer has a few default items which are given to the users like headphones, cables etc.
To keep in track of the items they want to have the option to scan it with the Go App (or search manually) and being able to choose how many parts are taken from stock so the amount is always trackable.If possible also a function when the stock amount drops below a treshhold that an email can be sent.
This is all possible via custom ticket rules but should be possible for the default usage.3 votes -
IP address range option when creating a smart label
When creating a smart label, be can create selections based on the IP address. But the field is processed like a "simple" numeric field, so we can filter when an IP address begins or contains a specified numeric value.
But when we use a class-less network, this can be very difficult to specifie a network range like, for example, 192.168.0.16/28. A dedicated range option should be appreciated.7 votes -
Auto-Resize Asset Field
When editing an Asset, the fields should autoexpand to show the text in the fields. For example I have an Asset that is a Firewall and I have a customer field called Note that is type "Text". When I edit the asset the field Text field only shows about the first 38 characters. If I have a note with 100+ characters it's kind of hard to edit it so on larger notes I have to copy and past to notepad edit then paste it back in. The information shows correctly on reports with the full size but not when editing.
7 votes -
Primary Qwner
I would like to see a field in the Device Inventory for "Primary Owner" of a Computer. It would be nice if settings could be available that work like this:
If the "Primary Owner" field is empty and a user logs into a computer "X" number of times (consecutively), that user is listed in the "Primary Owner" field. If a user has not logged into the computer "X" number of times, the "Primary Owner" field remains empty.
If the "Primary Owner" field is not empty and a user other than the "Primary Owner" logs into the computer, "X" number of…
4 votes -
Add ability to export lists
For any list that is generated, add the ability to export the results in various formats. For instance: Go into Software and locate a specific software title. The resulting page has a list of devices that software is installed on. Off the ability to export All or selected items, from the inventory list to CSV, TXT, XLSX, PDF, etc.
6 votes -
QR code generate and show it as item of an asset
Dear Thorsten,
KACE K1000 request : option to generate a QR-code and show it on screen when you look to the asset information
QR code should be build based on some selected fields from an asset ( for example – name – location – … ) ?
This would be a VERY BIG NICE FEATURE !
18 votes -
K1000 blacklist should have a feature able to divided.
K1000 blacklist should have a feature able to divided.
K1000 cannot apply separated blacklists for Application Control to many devices.
An user want to configure both below:
1. block only 'appA' on devices labeled 'A'
2. block only 'appB' on devices labeled 'B'.
for 1, the user assigns one computer to a device label 'A' which has application control marked.
for 2, the user assigns other computer to a device label 'B' which has application control marked.
And user checks 'Not Allowed' on to 'appA' and 'appB'.
However both appA and appB will be blocked on 'A' devices and 'B'…47 votes -
Allow me to access inventory across organizations
We are an MSP and we use different orgs to keep track of inventory for our clients. for simplicity how ever we use a single "main" org for ticketing, so our techs dont have to jump back and forth between orgs to pull tickets. the issue is this prevents use form assigning a clients assets (computers and so on) to a ticket. It be great if we could access the assets in one org for a ticket in another.
20 votesIn the future, we will implement role based access controls that will allow you to group and grant access to objects logically within the root Org. This function will take several releases to fully implement but aspects will start appearing in the next release, 6.4
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SIgn-off form for new equipment and then for return
When an employee comes to a company, we keep a form to sign off on receiving of equipment. Would be nice to do this on the KACE. Then when a termination occurs, to sign off on the return of it maybe send the user an email for their records. That would be a big key to asset management.
13 votes -
KACE should have the OOTB ability to search assets using various different asset attributes
KACE should have the OOTB ability to search assets by various different attributes, for e.g. Serial#, Host name, User name, asset tag, etc. in the Asset Management module.
Thank you!
2 votes -
Update KACE GO app to only show the modules that are purchased
We purchased KACE for Asset Management, however when logged into the KACE GO mobile app, it shows the other modules also for e.g. Service Desk, Monitoring Alerts, Create ticket, etc. These modules should be hidden instead of grayed out.
3 votes -
When machines are P2V, delete firmware updates in DB
SR Number:4358596
We have machines that have been converted from physical to virtual machines in hyperv. When these machines were converted, they had outstanding firmware updates available. The machine inventory no longer shows the dell updates as being available. However, the firmware widget and the dell updates reports still show these firmwares as being available, because the data has not been removed from the DB.
I feel the firmware update data should be removed from the database when system model = virtual machine, as the machine is no longer physical.
3 votes -
Device Usage Policy
Create a Device Usage Policy where the user accepts it once the device is received.
4 votes -
I would like to see the hardcoded "Assigned To" field available for every asset type for easier searching
Computers have a hard coded "Assigned To" field that populates the last user that logged in. All other assets don't have this field so when searching it creates discrepencies. I'd like an "Assigned To" field that can be searched for all devices.
As of now, if I search for a users name under "All assets" it only returns the PC
If I search the users name under "monitors" it returns their 2 monitors.I would like a search under "All Assets" to return both the computer AND the monitors.
1 vote -
Improve the process of linking purchased software licenses to the Software Catalog
Linking licenses to the software catalog in Kace is an excruciating process:
1. The description from the vendor and the name in the software catalog are never the same
2. The software catalog does not seem to provide the manufacturers part number
3. You can only link licenses to the catalog if the software has been discovered (used in inventory). This forces you to monitor each license and its first use to make sure that you link it. Only this way can you ensure that your licensing picture is correct.
4. You can only export the titles of the software…50 votes -
Offline export of Software Catalog
The Software Catalog is regularly updated from Dell, but there is no mechanism to export the catalog from an online K1000 to and offline K1000 like there is for patches. Either a separate export/import mechanism for the Software Catalog, or making it part of the patch transport is needed.
14 votes -
Restrict users to only view there assigned computers
It would be good if there is the ability to restrict users to only view there assigned computers in inventory view and in asset view. Furthermore only have the ability to change values for the assigned computers.
3 votes -
Allow Inherited fields to be "Required"
I would like to have the option to make Inherited Fields such as location and Cost/Profit "Required". I'm forced to use a custom field which then places (2) "location" and "Cost/Profit" fields in the asset.
1 vote
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