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KACE Systems Management Appliance (SMA)

← Customer Feedback for Quest KACE

Please tell us how you’d like to see the KACE Systems Management Appliance product improved!

How can we improve the SMA?

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31 results found

  1. Improve the software library like an application store (drag drop, software icon ...) for End User portal

    Improve the software library like an application store (drag drop, software icon ...) for End-User Portal

    52 votes
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    5 comments  ·  End User Portal  ·  Admin →
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    under review  ·  Nick Buonpastore responded

    This is under consideration but not planned for the next release, Please continue voting if you’d like to see this feature prioritized for a future release.

  2. Limit how often user download

    It should be possible to set a limit on how often a user can run a download from the User Portal to avoid impatient users making the Agent queue up multiple scripted jobs.

    Example: User may click "Run Now" on the selected software/script once every 2 hours and cannot click it again for that software/script until 2 hours has lapsed.

    3 votes
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    0 comments  ·  End User Portal  ·  Admin →
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  3. Make User portal login page more customizable

    I have a 24" screen and having only an 8" section in the center makes things difficult. I try to put some very brief instructions on how to login to the portal and the way it inflates the size of my logo and the giant white border around everything causes the login/password boxes to scroll off the screen.

    It would be great to have the full canvas and be able to have access to a folder where we could publish content that can be referenced on the end user portal. For example I would love to add a link to…

    3 votes
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    0 comments  ·  End User Portal  ·  Admin →
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  4. Defining UNC path rather than URL for quick links

    I would like to share an Excel document (for example) into the Quick Links section of the end user console home page. So rather than using a URL, it would be preferable to use a UNC path to a NAS where the file is located. However, I get an error when I save this new link into the Service Desk section from the admin console.

    1 vote
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    1 comment  ·  End User Portal  ·  Admin →
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  5. User portal display on a mobile device

    The Kace GO mobile application is useful for the administrators. However, do you plan a version of this app for the end users, to submit new tickets, or consult quick links and KB ?
    Otherwise, it would be interesting to have a mobile-friendly web portal for end users. Actually, it is possible to browse and read the content of the user portal, but as it renders the same general overview than on a common PC browser, we have to zoom in to read on a mobile device.

    1 vote
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    0 comments  ·  End User Portal  ·  Admin →
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  6. Automatically disable and move users to to no access

    Automatically move users that have not logged in to the appliance in a determinable amount of time or are disabled in AD when scan is run.to the no access role.

    3 votes
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    0 comments  ·  End User Portal  ·  Admin →
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  7. Add integration to outlook calendar for time scheduled tickets

    We are a finance company and alot of our tickets are time sensitive , so when creating tickets it would be nice if we can create a time sensitive ticket, and it will add it to our outlook calendar and who ever you add in the cc and the creator.

    77 votes
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    5 comments  ·  End User Portal  ·  Admin →
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    under review  ·  Nick Buonpastore responded

    This is under consideration but not planned for the next release, Please continue voting if you’d like to see this feature prioritized for a future release.

  8. Remove "Need Help?" slider from user console

    Our end users do not need to see the blue "Need Help?" widget slider in the top right hand corner that shows them the k1000 administrator guide.

    I'd like to see the option to remove this from the Service Desk possibly in the roles section of the K1000

    Thank you!

    5 votes
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    0 comments  ·  End User Portal  ·  Admin →
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  9. Ability to change FAVICON

    The ability to upload a FAVICON for the user portal much the same way you can alter the banner graphic and report graphic. This would allow for additional branding when a user looks to the address bar and/or bookmarks the site.

    67 votes
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    4 comments  ·  End User Portal  ·  Admin →
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    under review  ·  Nick Buonpastore responded

    This is under consideration but not planned for the next release. Please continue voting if you’d like to see this feature prioritized for a future release

  10. Plugin for sharepoint

    The users could install any software in their own machine through sharepoint intranet

    155 votes
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    14 comments  ·  End User Portal  ·  Admin →
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    under review  ·  Nick Buonpastore responded

    This is under consideration but not planned for the next release. Please continue voting if you’d like to see this feature prioritized for a future release

  11. Ability to place Login box anywhere in the Welcome page.

    Sometimes I want/need to add more to the Welcome Page but I don't want colleagues to have to scroll for the login box. It would be great if we could insert it where we want it.

    2 votes
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    0 comments  ·  End User Portal  ·  Admin →
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    under review  ·  Nick Buonpastore responded

    This is under consideration but not planned for the next release, Please continue voting if you’d like to see this feature prioritized for a future release.

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