KACE Systems Management Appliance (SMA)
Please tell us how you’d like to see the KACE Systems Management Appliance product improved!
161 results found
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allow applications to update without kace deploying the software. for example office 365 chrome updates Adobe.
allow an exception rule for application to update. At the moment chrome does an update. Kace will redeploy the version it has assigned a label to the software.
Office 365 updates monthly thus changing the version number which means admin have to re-deploy office 365 instead of letting office update freely.
1 vote -
Send e-mail report each time the supported applications and operating systems for patching documentation is updated
Please implement a way to notify users via e-mail each time the "KACE SMA - K1000 Patching Support" document is updated. Currently, we do not know that this list has been updated until we manually open up the link and view the attachment, which potentially could lead to compliance issues. Example of this attachment is located here: https://support.quest.com/kb/112030/supported-applications-and-operating-systems-for-patching
3 votes -
Separate Notification for Reboot under Patching
Currently when using Patch Management, the user can postpone the reboot. However, it is confusing to the user as they get the same notification when they defer or are out of deferments for rebooting. It would be beneficial to have a separate notification window when they can no longer defer or postpone the reboot.
1 vote -
Be able to run patch management as a silent install after a reboot/login.
Be able to run patch management as a silent install after a reboot/login.
1 vote -
Patch on Shutdown
Patches should be applied on a Shutdown. Users complain that they shutdown every night, but patches are not getting applied. Once they restart patches do get applied.
"About the shutdown/restart process when running patch jobs the K1000 agent only understands the reboot command because that's the command that K1000 SMA server uses to apply any information on devices.
This is not a bug, but the developers are working to implement also the shutdown option for the agent in that way if someone performs a shutdown, the agent will recognize that process. This will be added in future versions, for now,…7 votes -
Increase Size or Location of Notification Window
Most of my users barely notice or ignore my notifications when patching. I would like for the ability to either resize my notification window or to move its location such as the center of the screen so they are forced to see the message.
1 vote -
email
I would like to have an email alert option on some patch jobs to email me when the job is complete instead of having the check back at the console.
3 votes -
Patch based on an CVE number
Would like have an option that patch for a CVE number, that KACE will automatically choose different KB for different type of OS.
1 vote -
Allow Microsoft servicing stack updates to available in the patch catalog
Microsoft releases servicing stack updates (SSUs) to ensure that Windows can download and install patches successfully. These are classified as Security Updates but are not recognized by the SMA. They need to be created as managed installs and applied to machines BEFORE regular patches. It would be nice to have the ability to download these into the SMA patch catalog and deploy them like any other patch to systems without having to create separate MIs.
1 vote -
Maintence windows by label
Allow to build patching windows to be set based on labels like scam does containers. This way all managed installs and patching can be limited by a label instead of having to build this out for all managed installs and patching.
3 votes -
Ability to list all devices in inventory - device list that are missing patches and remediate with one click
What I'd like to see is ability to list all devices in inventory-device view that are missing patches and then select the device , under actions goto patch remediate and create a job to immediately push either all OS patches, or all critical patches, or all patches to the device or list of devices.
Add in a live view of the jobs would also be good.
Regards
Nigel11 votes -
Patch Management and Dell Updates
In a managed installation you have the possibility to perform the installation at boot. It would be helpful if you also introduce these settings for Patch Management and Dell Updates.
3 votes -
Update the vendors patch subscription list
Can the vendors patch list in subscriptions be reviewed and have new vendors added? I am looking to patch more applications. We are working on pushing the Zoom client to all users, and it would be beneficial to be able to subscribe to patches from Zoom.
The ability to request new vendors from the subscription's page would be beneficial as well. This would allow KACE managers to be able to submit vendors request without having to submit an improvement request.
15 votes -
improve agent notifications to include remaining reprompts and countdown time
The agent notifications in patch schedules do not make it clear to the user how many reprompts they have left or how much time they have left before the reboot is triggered. I would like to see something like:
3 of 5 prompt
The computer will reboot in xxx minutes5 votes -
Ability to disable/hide "all patches" checkbox in patch schedules.
Using the "all patches" checkbox in a patch schedule will cause software installations if the subscription accidently includes software installers. I would like to see the ability to disable/hide the all patches checkbox similar to disabling the all devices checkbox.
1 vote -
Track and manage Bluebeam Updates.
Track and manage Bluebeam Updates.
4 votes -
Tray icon color changes if patches are pending
For the KACE agent tray icon, I would like to see the color be something different, maybe yellow, when there are patches pending that need to be install. That way, when a technician say is working on it, he could go ahead and push patches to the machine to see if a patch resolves an issue.
3 votes -
Add Milestone Systems patches and updates repository to Patch Manager Catalog
Add Milestone Systems patches and updates repository to Patch Manager Catalog to stream line patch management for all security camera systems running with milestone systems since the manual software updates for these systems are very time consuming would be a great sales case for alot of enterprises using milestone software to monitor their sites
1 vote -
Retry button for failed systems on a patch schedule list
Lets say you have 20 DC's as an example and you run the patching and then click on the screen that shows your patching process and after a period of time lets say a couple systems fail the handshake or upload files error, you cannot just click on the two machines or failed machines and hit "retry" for just those machines. What we need to have is a retry button that retries all the failed or systems that do not show "Completed" - so that you don't have to run the whole patching process again for all systems when you…
14 votes -
Exclude ip addresses or devices via label or smart label in KACE
Our servers are managed by WSUS and need KACE to not install an agent or patch the servers.
We need a way to exclude the servers from KACE.
Exclude ip addresses or devices via label or smart label in KACE1 vote
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