KACE Systems Management Appliance (SMA)
Please tell us how you’d like to see the KACE Systems Management Appliance product improved!
56 results found
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changing report file types to new Office file types.
change from XLS to XLSX with Office moving to newer versions. It is becoming more common to have internal blocks on network sending of older file types, like the xls file type, for security reasons. We currently are working towards Office 365 and this is one piece of the project. We can get reports in other file versions but would prefer to have them in Excel as XLSX file type. These old file types are becoming more vulnerable to malware and virus infections.
7 votes -
Include 32/64-bit in Software Inventory
PARTICULARLY with the release of macOS Catalina, which no longer supports 32-bit apps, we would really like a means of identifying which 32-bit apps are installed on our user's computers. This should be added to Software Inventory so that reports can be run that accurately reflect our 32 vs 64-bit install base. It's such a simple detail, please add this in a future release. And soon! Since we've already had a number of users requesting to upgrade.
6 votes -
See location of installed programs.
Show location on the machine where KACE found the installed software for nonstandard install locations.
3 votes -
Ability to Modify Report Categories
Our list of categories has gotten out of control due to lack of knowledge and too many users. Would like the ability to modify the list when needed
1 vote -
Allow write access to k1000 database
As most people know you can access the k1000 database using a 3rd party reporting tool, but its only read only access.
If the default user (R1), could be given write access or if another user could be created with write permissions to the database that would be very helpful.
Example: Make a report showing number of created tickets per day by category, then create a view of that report to be referenced in a summary report
**normal sql query
select C.NAME As Category, count()
FROM HDTICKET T
INNER JOIN HDCATEGORY C on (C.ID =…13 votes -
Sortable Reports
It is so frustrating that anytime a custom report is built, it is not exportable to a .xls format that is sortable. If I want a list of all PC's with the Dell Ship Date give it to me with each system AND ship date on a single row of data. As it is, the system information comes out on one row and below that is a "Ship Date" row as a header and then another row or two of ship dates. Please give us an option to get all of the information for 1 device on 1 row of…
3 votes -
Modify Charlie Root Emails
We need the ability to be able to change the Charlie Root emails. I would like to change the name, frequency, and what is being reported. Having multiple daily emails saying everything is OK is not efficient.
7 votes -
View internet activity
Run reports on internet activity
2 votes -
Report Schedules are missing the ability to create a schedule that runs every other week
Report Schedules are missing the ability to create a schedule that runs every other week or a custom week schedule. It can be achieved using a high level crontab string. But the end user does not have the ability to use that custom string in the Custom option while creating the Reporting Job.
3 votes -
All needed patches per device
I would love to see a report that lists each device and all applicable patches needed. This would include Windows and any 3rd party patches needed. Basically the opposite of the "Devices compliant by patch" report.
3 votes -
Add Ability to Append Date, Time, or Date and Time, to Attachment Name in Scheduled Reports
Allow the ability to add either the date, time, or date and time that the report was run to the name of any attachments in scheduled reports.
As it stands, I have to manually add the date to every attachment received in reports that are ran before archiving those for auditing purposes. This adds up to several hours a month that is spent in renaming files, when adding the ability to add a variable to a report name or the option to append the desired information to the name of the attachment would be very beneficial, especially since this is…
1 vote -
Report in body of email instead of attachment
In the Report Schedule Detail there should be an option to include the report in the body of the email as HTML or text instead of only as an attachment.
Then users won't have to perform more work to see reports, especially simple reports that don't need PDF/CSV/Excel output.
9 votes -
Helpdesk reporting
Make helpdesk reporting provide actual valuable data, like totla hours worked per technician. Maybe make the reporting GUI be somewhat useful and provide any of the actual fields needed. Perhaps actually support the reporting side of things as there is currently not really any.
6 votes -
Edit Reports in SQL and Design View
After creating Reports, people will sometimes like to edit them. Customers should be allowed to switch to SQL view to design/edit reports and then be allowed to switch back to Design view as we please.
13 votes -
Better options for report scheduling
There needs to be a way to have a broader way to schedule reports. We would like the ability to schedule reports based on the last Friday of the month or every quarter or ever 90 days. There is an option similar to that on the schedule section for patch management. Not sure why the scheduling isn't the same across the board.
8 votes -
Put the preview back in the Report Wizard so you can see the results before saving it.
The Report Wizard used to allow you to preview the results of your report before saving it so you can make changes. Would like this feature added back.
2 votes -
Reports by asset type and location
Allow the wizard to create a report by location for each asset type. For example I have several asset types. Devices, Mobile Devices, Printers, Network equipment, etc... For each of these asset types i would like to show which location they are at. The report is limited per asset type. The view for assets can show all assets by location but you can't add additional columns for users, serial number, model, etc. You also can't create a label for assets to use for reports.
5 votes -
Include the time the last user logged in
Include the information of the time the currently-logged-in user logged in.
8 votes -
Change the reporter email address
Change the reporter eMail Address
We want to have the possibility to change the sender address for the reports. We want to minimize unneeded email traffic (for example when somebody is on vacation there will be automatically generated an absence assistant message - and of course the email address isn't a valid one so the postmaster got's error messages)
BR & thx
50 votes -
Create are own widgets with log files
Ability to import a logfile and filter it, so you can see if there are any error's on the dashboard.
65 votes
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