KACE Systems Management Appliance (SMA)
Please tell us how you’d like to see the KACE Systems Management Appliance product improved!
52 results found
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Update "Enable SNMP READ access" to use SNMPv3
KACE SMA currently only supports SNMP read access with a community string. For security reasons we would like an upgrade to v3 to support a credentialed login.
6 votes -
On certain networks KBOX may be subjected to security scans and requirements. Quicker responses to updates for the underlying KBOX systems
On certain networks KBOX may be subjected to security scans and requirements. Quicker responses to updates for the underlying KBOX systems are necessary. This puts the system at risk for being forced offline.
5 votes -
Allow each admin user able to select their own landing page upon login
Allow each admin user able to select their own landing page upon login so some could choose landing page for IT helpdesk and others for example could choose their own say for Asset managment etc.
4 votes -
FreeBSD 11.1 is no longer supported as of September 30, 2018
Some companies identify EOL operating system releases as potential vulnerability. Currently, SMA version 9.0.270 is running on FreeBSD Version: 11.1-RELEASE-p10. Will there be an upcoming release of KACE that will run on a supported version of FreeBSD (11.2 or 12.0)?
4 votes -
Cumulative bar on Task Schedule page
The Task Schedule page introduced in version 9.0 makes distributing tasks easier, but including a bar for the cumulative "busy-ness" of the appliance would be fantastic. Currently, when looking at the chart you need to scroll up and down to get a sense of the times when the appliance is least busy. Adding a line that gives an indication of how many tasks are running at a given time would make identifying busy and non-busy times easier.
4 votes -
basic health check option for appliance prior to upgrading
A health check scan option next to the upgrade appliance that can be ran to do a quick scan on the appliance to make sure there are plenty of resources available to do an upgrade (for the next available version). If scan fails, a list of resources taxing the appliance will show so a customer would know what they need to free up or suspend prior to performing an upgrade.
4 votes -
Appliance "License Information" needs to be able to tell which license key is still valid.
This is in regards to the APPLIANCE license key. The license key that you apply when going through the EULA screen during initial virtual appliance set up, for example. The license key allows you to manage X amount of client computers under the Inventory list. Currently, in order to obtain support for the appliance with latest updates, technical support, etc... you must have a valid license key applied to the appliance.
Example of the problem:
- Purchase license key that allow 500 nodes to be managed under Inventory. Expires December 2018. Licensing department provides a license key for this via…4 votes -
Sorting in Quarantine by Age or in devices by Agent Version
I am not sure if this is the correct category, so please re-categorize if I am wrong.
Sorting by Age or Agent Version is not sorting by the whole number. So 1240 days in Quarantine come before 140 days and before 2 days.
In Inventory \ Devices \ The Agent Version sort also makes it hard to find the most recent version. If you have Agent version 9.1.204, 10.0.113, 10.2.108, and 11.0.123, they will list ascending as: 10.0.113, 10.2.108, 11.0.123, 9.1.204 instead of: 9.1.204, 10.0.113, 10.2.108, 11.0.123 like they should be to find the oldest/newest. The same issue occurs in…
4 votes -
syslog enhancement
Syslog can be send very limited kace log data to a remote syslog server on version 10.1.99, but it can't meet the PROD syslog requirements.
It's a very important function, customers use syslog for IA and Compliance requirements.
Syslog is a new feature on 10.0, can we enhancement this feature to send more log data?3 votes -
Ticket rule option in the wizard to move ticket between queues
Currently in the ticket rule creation wizard there is no option to move the ticket from one queue to another. We recently split one item in a queue into its own separate queue, but people are still creating tickets in the original queue. We would like to search for any newly created ticket in that category and move it to the other queue.
3 votes -
Linked Appliance - Share software from the K1 to the K2
I would like to see the ability to share the software from the K1 and use it as a post install task for the K2 image deployment process.
Right now on the K2, we are adding the Post Installation Task and uploading the software into that task. We are also setting up scripts in the K1 to push some of the same software to other systems. It would be easier to upload the software ONE time in the K1 and be able to point at it from the K2.
- It would save storage space on the K2.
- It could have…
3 votes -
Need advanced apache functions
Need the ability to rewrite the url from the IP address of the Appliance to the SSL certed name.
Example:
When a user goes to https://123.123.123.123 it should be redirected to https://k1000.mydomain.com.
The reason for this is our companies security scans are flagging this as a security violation which could force us to take Kace offline.
3 votes -
Fully integration with OpenDJ LDAP
SMA can't import Manager field from OpenDJ LDAP
3 votes -
Restore the ability to see all results of software installs for Software Inventory
We need to restore the ability to see all the devices on one page for installed software. Since V12, we only get 10 results at at time and have to go through 20 pages or more to find users with no ability to even search the results. There should be an "ALL" button here to display the results.
3 votes -
Inventory: make the "Assigned to" field as link or popup
In the inventory of a computer please make the "Assigned To" name as a link to the user or let the information popup like in an service desk ticket. The attached screenshot shows the popup.
3 votes -
Delete from MIA only if license count is reached
We currently have MIA Inventory set to delete if the device hasn't checked in in over 50 days. We do this to stay under our license count. I think it would be really beneficial to have an extra option that only deletes MIA computers if we have reached or are near the license count.
3 votes -
Improve File System layout
Currently there are 2 main partitions, \kbox and \kbackup.
When patches, software or other items fill the disk the system stops working correctly. The OS and downloadable content should be on separate partitions to prevent this from happening.
You can even assign a specific size for each area. I.E.
\Kbox - basic OS
\kbakcup - backups
\Software - 100 GB for Software installations
\Patches - 100 GB for PatchesThus when we fill up patches, everything else will still work. Then we can work on freeing space for patches.
This would also help in the request for more feedback on…
3 votes -
Verification of the information fields on the configuration of the ip adress, mac as is done on the internet site when checking the validity
Verification of the information fields on the configuration of the ip adress, mac as is done on the internet site when checking the validity
3 votes -
Orgs had the option to lockdown number of agents (node count purchased) per Org
If account purchased 1000 agent nodes to be spread across 4 Orgs, there's nothing built into the appliance where they can lock down the maximum number of nodes to be used per Orgs and it always has to be regulated. If a node number could be locked down by the IT admin, there wouldn't need to be a need to keep managing that aspect of the Org among other Orgs to make sure the maximum number is enforced.
This would also be good for agentless node count. Thirdly, the ability to report on agent/agentless node counts used/available per Org and…
2 votes -
Virtualisation Tools
It'll be great to have virtualisation's tools (like VMware Tools et Windows Integration Services).
It'ss help administration for stopping/starting the SDA and SMA appliance controled by the hypervisor when maintenance are only a standalone hypervisor.1 vote
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