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KACE Systems Management Appliance (SMA)

Please tell us how you’d like to see the KACE Systems Management Appliance product improved!

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51 results found

  1. Customize User Notices

    We would like to be able to customize the message box for Application Control that the client sees when the attempt to run a blocked software package.

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  2. Update Kace SMA without support renew.

    Is there any chance of you approve the possibility of us update our kace SMA without have a support contract renewed? I believe that opening to updates, not to support, just updating version, the kace community will be more satisfaction and with a great chances to make renew support license, once that they will need any time.

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  3. submit on behalf of user via email

    submit on behalf of user via email

    I would like to know if you can submit a ticket on behalf of a user, using some kind of token i.e. @submitter, upon ticket creation via email

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  4. I would like to be able to customize the Notification Pop-Up Window

    The Notification Pop-Up Window has an orange gradient. This causes some issues for people with Red Green Color Blindness. It would be useful allow customization to this behavior.

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  5. Add lower supported resolutions for the Web UI

    Most of our laptops run a vertical resolution of 768px, which is still an industry standard. A minimum supported y resolution of 800 pixels is too low.

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  6. Save Column Visibility and transfer to other users

    Takes a while to have column visibility set in every module and every view. Create the ability to save views to a file and transfer to to other users, like the Service Desk....

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  7. EOL Devices and Licenses

    When devices go end of life, they currently continue to take up a license in KACE. We would like to keep that device in our inventory list for historical/reference purposes. The only way to free up that license is to remove the device and manually add it back into the system. There should be a way to convert the monitored device to unmonitored so it frees up that license and doesnt cause more work for the staff.

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  8. Add true LDAP filtering

    I need the ability to filter out a SUB OU from an LDAP label.

    We have our AD organized by city, then under the city a couple of special OU's such as IT Computers. I need to exclude the IT computers from patches applied to the OU above it since they have their own schedule for testing purposes.

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  9. Dashboard on K1000

    Ability to change the wording on the buttons on the user interface for "Need Something" and "Want Software"

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  10. remove case sensitivity to login name

    Right now, after a session times out, the login page shows the last user, but capitalizes the name. At least for the built in admin account, the system rejects the login until the name is changed to all lower case.

    Please either stop capitalizing the pre-populated name, or remove case sensitivity for the name.

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  11. Be able to rename Inventory and Asset Management menu items

    As with Service Desk, which can be renamed to "Helpdesk" or other term your organization needs, why not make 2 other menus that are confusing, able to be changed. We for example would like to rename 'Inventory' to 'Discovery', and 'Asset Management' to 'Inventory', given that we are using KACE for non-discovered inventory items also.

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