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KACE Systems Management Appliance (SMA)

Please tell us how you’d like to see the KACE Systems Management Appliance product improved!

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9 results found

  1. User Downloads - The info of the OS and size should be displaying through managed installations have zipped file uploaded.

    All managed installations have each software with the supported operating systems and a zipped file uploaded instead of direct installer file (app, dmg, msi, or exe).

    However, the info of the supported OS and file size won't be displaying under the End User Portal (user downloads).

    3 votes
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  2. Quick Actions having the ability to have more than two selections showing.

    There are only two selections, which are hard coded for Display Quick Actions on the User Console Home Page Settings. In my case, I am creating a process template for On-boarding, and Off-boarding. I believe that adding these two to the Display Quick Actions would beneficial to all with customization ability. It would be even better to have more choices, maybe two more that the customer can customize themselves. There is a lot of landscape being occupied by the Quick Actions, Announcements and Helpful Links sections on the User Console interface.

    23 votes
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  3. Ability to change the big quick action buttons text

    In the end user portal, in the home page, the big button to open a ticket is not well translated in french, it's not very clear for a user. It would be nice to have the possibility to customize these buttons, particularly the text

    83 votes
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  4. More Customization for User Portal

    I would like to see more customization options of the User portal, would be nice to be able to organize the software in groups or folders to clean the interface up better, it would also be nice to able to make install instructions a little more clear when wanting to install software like the ability to prevent the installation of software until they have gone over the requirements or pre-reqs.

    40 votes
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  5. Improve the software library like an application store (drag drop, software icon ...) for End User portal

    Improve the software library like an application store (drag drop, software icon ...) for End-User Portal

    52 votes
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    This is under consideration but not planned for the next release, Please continue voting if you’d like to see this feature prioritized for a future release.

  6. Add integration to outlook calendar for time scheduled tickets

    We are a finance company and alot of our tickets are time sensitive , so when creating tickets it would be nice if we can create a time sensitive ticket, and it will add it to our outlook calendar and who ever you add in the cc and the creator.

    77 votes
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    This is under consideration but not planned for the next release, Please continue voting if you’d like to see this feature prioritized for a future release.

  7. Ability to change FAVICON

    The ability to upload a FAVICON for the user portal much the same way you can alter the banner graphic and report graphic. This would allow for additional branding when a user looks to the address bar and/or bookmarks the site.

    67 votes
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    This is under consideration but not planned for the next release. Please continue voting if you’d like to see this feature prioritized for a future release

  8. Plugin for sharepoint

    The users could install any software in their own machine through sharepoint intranet

    155 votes
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    This is under consideration but not planned for the next release. Please continue voting if you’d like to see this feature prioritized for a future release

  9. Ability to place Login box anywhere in the Welcome page.

    Sometimes I want/need to add more to the Welcome Page but I don't want colleagues to have to scroll for the login box. It would be great if we could insert it where we want it.

    2 votes
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    This is under consideration but not planned for the next release, Please continue voting if you’d like to see this feature prioritized for a future release.

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