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KACE Systems Management Appliance (SMA)

Please tell us how you’d like to see the KACE Systems Management Appliance product improved!

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139 results found

  1. Results of scripts that are scheduled should also be aggregated and "reported" like run now scripts

    When scripts are scheduled to be deployed at a later time, the results are not reported like scripts that are deployed using the "run now".

    Change the tab "Run Now Status" to "Scheduled/Run Now Status" and then report the results of scheduled script deployments there as well.

    202 votes
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    under review  ·  15 comments  ·  Scripting  ·  Admin →
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  2. Stop the flow of a process if a child ticket is rejected

    As of now, when a child ticket is rejected within a process and closed, the process will continue. Change it so that when a child is rejected that it will stop the process flow.

    70 votes
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    This is under consideration but not planned for the next release. Please continue voting if you’d like to see this feature prioritized for a future release.

  3. Custom Logo on Admin UI

    Could we please have the ability to replace the Admin UI logo as we have the ability to do so on the User UI and Reports.

    Thanks

    74 votes
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  4. Implement vPro KVM and Management in K1000

    Is it possible for Kace to implement in the K1000 a internal tool to use vPro KVM and the vPro machine in general like the other competitor do?(Symantec, Landesk...)

    28 votes
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    1 comment  ·  Agentless  ·  Admin →
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    under review  ·  Ken Galvin responded

    This will not be in scope for the next release as other priorities push it down the list. We are investigating this as a potential roadmap item for a subsequent release. We encourage others to vote as your input greatly affects our prioritization during release planning.

  5. Add Pre-Install and Post-Install Message to the Software Library Installs

    Add Custom Pre-Install and Post-Install Message options for Software Library Installs. This is present for Managed installs. Why not in the Software Library?

    13 votes
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    under review  ·  1 comment  ·  Agent  ·  Admin →
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  6. Better Alert Scheduling

    Under Reports/Alerts, it would be nice if the scheduling were better. As it is now, you can only schedule an alert to run every day or once a week. It would be nice if you could schedule an alert bi-weekly, monthly, yearly, etc.

    32 votes
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  7. Inventory automatically taken when any software or update is installed

    It would be extremely beneficial to have any update or software install trigger KACE to take a new inventory.

    17 votes
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  8. Service desk owner out of office

    Add a feature that when someone is going to be out of the office, all they have to do is log into the portal and say "Out" or "In" and whenever they are auto assigned a ticket, that ticket will go to an unassigned status so all the owners of the queue see that ticket.

    71 votes
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  9. Add alphabetical links to pages in Software Inventory listing.

    In addition to the Next Page link it would be useful to have links to A, B, C etc. pages to navigate to the software title listings beginning with that letter

    4 votes
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  10. Installation possibility in User-Portal in "User-Context"

    I am looking for a feature, that allows Software to be installed in "User Context". Currently, if a software is published in the software portal, the user itself can initiate the installation. The software is then pushed to the UserAgent and the service installs the software with its system account.
    I am looking for the possibility to launch installations within the user context (to access HKCU or %APPDATA% from the current user account running this software). Background is that a distributed package (via software portal) or a software installation job could do things like adjusting the signature of the user…

    35 votes
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  11. Fix inequality symbols and statements for software version numbers with periods.

    I would like inequality symbols and statements to work correctly and consistently for numbers with periods, such as "10.1.102.64" in Smart Labels, Advanced Search and in Scripts for plist number comparisons & registry value comparisons.

    7 votes
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  12. Create label groups for scripting & deployment purposes, not just organizational purposes

    While there is an ability to create group labels in the K1000, these serve little purpose other than organizational purposes because the group label cannot be applied to a script which makes it basically useless. I would like the ability to create a group and then use that group however I want, just like any other label. Example: Deploy Script A to Building Z instead of manually selecting each label for Accounting, HR, Admin, etc.

    30 votes
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  13. Patching Notification

    Just spit balling a thought that just ran through my head:

    What if Lumension / Kace issued a patching notice / update to admins who register for it? It could be a weekly email thing. In it Lumension could outline newly released patches (MS, et al.) and the projected release dates from Lumension down to our Kboxes. As admins we would know that certain patches we are looking for are in the pipeline and their ETA dates. Now, as admins, we are no longer in the dark wondering where our patches may be. It would keep emails or support tickets…

    141 votes
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  14. delete files uploaded to KBOX by script

    When files are uploaded to the KBOX by script, they are stored in 'inventory>computer selected>software>uploaded files' . There isn't an option to simply remove this uploaded file when it is of no more use. There should be a small 'X' next to the file name to remove this file at all times in case the IT administrator no longer needs said file.

    47 votes
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    under review  ·  5 comments  ·  Scripting  ·  Admin →
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  15. Adding Keywords or Tags to KB Articles

    I would like to see the addition of a Keywords or Tags details when creating Knowledge Base articles. I believe this would be beneficial to our end users if they need to search for Knowledge Base articles.

    64 votes
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  16. Label awareness: software is installed when placed into a label - uninstalls when removed from label

    Similar to group policy software installs via active directory, it would be ideal to have labels react likewise. When a computer is placed into a label, it would install whatever software or managed installs assigned to the label - when the computer is removed from the label, the software would uninstall at next check-in instead of remaining on the pc, leaving unnecessary / not utilized software across the inventory.

    364 votes
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    under review  ·  Dean Wade responded

    This is a great idea. We will need to first blend the software and managed install functions into the software catalog in order to do this. This is something that will take a while to implement, but certainly has our interest.

  17. Better configurability over Bandwidth Throttling

    The K1000 lacks the ability to throttle bandwidth (other than within Replication Shares.) The bandwidth throttling from within Replication Shares is good, but that is the ONLY place that it can be configured. Having the ability to configure this for the whole KBOX would be a great feature. Things like maximum bandwidth utilization, maximum data transferred, etc.

    98 votes
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  18. Ability to change FAVICON

    The ability to upload a FAVICON for the user portal much the same way you can alter the banner graphic and report graphic. This would allow for additional branding when a user looks to the address bar and/or bookmarks the site.

    67 votes
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    This is under consideration but not planned for the next release. Please continue voting if you’d like to see this feature prioritized for a future release

  19. Allow custom views to be shared

    Allow for custom views for tickets, assets, etc. to be shared by other users. There could be global views, team views, personal views, etc.

    169 votes
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    under review  ·  Ken Galvin responded

    Thank you for contributing. This idea is under consideration and will be prioritized according to votes received.

  20. Plugin for sharepoint

    The users could install any software in their own machine through sharepoint intranet

    155 votes
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    This is under consideration but not planned for the next release. Please continue voting if you’d like to see this feature prioritized for a future release

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