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KACE Systems Management Appliance (SMA)

← Customer Feedback for Quest KACE

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How can we improve the SMA?

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54 results found

  1. Export option for the "Task Schedule"

    This would be a feature similar to the other export option buttons, where it would give you the option to export into an excel, pdf, or html document, and then the schedule would be able to be in a visual fashion and is much easier to keep track of patches going on when it is color coded right in front of your face.

    17 votes
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  2. OAuth 2.0 for outbound emails from Reporting

    Looks like the only way to send reports is via the "Network Settings" section - which only uses SMTP Auth currently. If we could use OAuth 2.0 to send reports out it would be massively helpful :)

    11 votes
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    2 comments  ·  Reporting  ·  Admin →
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  3. Hello Bill, When using the wizard, there is no option to add clauses or commands like "Alter Table", "RENAME COLUMN" or "AS" to rename a co

    Hello Bill,

    When using the wizard, there is no option to add clauses or commands like "Alter Table", "RENAME COLUMN" or "AS" to rename a column on syntax, the best option will be to create this report using the SQL option which gives you more flexibility to create a customized query as desired.

    This might also be a good enhancement for the KACE SMA Reporting module, feel free to submit this idea in our KACE UserVoice portal https://kace.uservoice.com/ so it might get included in a future releases.

    Regards,

    Ariel Vega
    Quest

    --------------- Original Message ---------------
    From: Bill Ameeri [bill.ameeri@omsd.net…

    3 votes
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  4. Option to Export Report on Schedule to Folder instead of just Email

    Would like to see a way to schedule a report to export to a local or networked folder instead of just email.

    7 votes
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  5. Have an out-of-box report that captures the systems in Pending Reboot state

    Have a out-of-box report for Windows System State is "pending Reboot" that is not tied to the Patching status of a device. I think this would require multiple Custom Inventories to properly search Registry for all the areas where "pending reboot" could be indicated

    4 votes
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  6. add a device detail report

    It would be very useful to have a device detail report that looks like the device detail. Categories and organized instead of tons of columns like it displays now.

    1 vote
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  7. API calls from system account

    It would be ideal on org-enabled SMAs if we had the ability to make API calls at a system level using a system account rather than having to use an org account to pull data from each individual org.

    5 votes
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  8. Reports saved to folder

    It would be very helpful to be able to have scheduled reports saved to a folder location (network share) as an additional option to e-mail.

    1 vote
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  9. Add the option to Disable Custom Inventory Fields so they can easily be reactivated when needed.

    Add the option to Disable Custom Inventory Fields so they can easily be reactivated when needed.
    Sometime it can take a lot of effort to obtain the Custom Inventory desired. Once the information is obtained, the cif needs to be deleted to stop the unnecessary processing.
    It would be nice if there was an option to Disable Custom Inventory Fields to stop the unnecessary processing when it is is not needed, but easily reactivated when needed.

    1 vote
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  10. Allow configuration of PDF orientation when exporting reports

    Some reports could greatly benefit when exporting if they could come out landscape.

    3 votes
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  11. Create a report wizard for patching

    A simple report wizard that allows you to point to a patching label and outputs Machine name, number patches needed by that machines, # successes, # errors and %. Maybe the ability to specify severity level...

    Example output: Test-machine1 20 19 1 95%

    Seems like every org would need this without having someone with SQL scripting and SMA knowledge to have to create it.

    1 vote
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  12. Reporting - Definition of the CSV output file

    My use case was:
    I need an inventory report for the billing of licenses for our customers.
    Unfortunately the billing software only reads CSV files with the following definition:
    - semicolon separated (default is comma seperated)
    - UTF8 (default is )
    - only text fields are between quotation marks (default is all fields are between quotation marks)

    After my unsuccessful searching for an option to define the creation of a Reporting CSV file I contacted the support and I was told that there is no option to define the CSV output file. I was recommended to leave demand here.

    It…

    3 votes
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  13. Patching Snooze Report for agents/machines

    Please add a report that can show how many times a user snoozed the patch job. This can come in handy when a user complains about issues on the machine who refused to do the updates.

    3 votes
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  14. Report for time to opened status

    It would be beneficial to have a canned report for time from new to open status that accounts for business hours to report on SLA based upon ticket type.

    3 votes
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  15. Add the option to use Report Wizard AFTER a report was created

    Need an option to use the Report Wizard (or SQL) after a report is created. We have reports that were created using the Wizard but that option is no longer available to edit/adjust the report.

    1 vote
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  16. Catalog Windows optional features (Optional Software)

    It would be handy to have reporting available for windows optional features.
    This data is available from powershell -
    Win10:
    Get-WindowsOptionalFeature -Online
    Server:
    Get-WindowsFeature

    3 votes
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  17. Software Version Reporting - Maintain a list of "Most Current Published Version" software titles

    Currently, maintaining software and patching on machines with software which automatically updates itself is rather difficult, because of the way KACE addresses software versions. I'm finding that if a software package undergoes a major build number change, and the new build number doesn't match a managed install, KACE will overwrite the automatically updated version of the software package with its older version.

    It would be absolutely lovely if KACE was able to maintain an ordered listing of the most current version of a given software title within its inventory the way it monitors patch versions etc, so we could label…

    21 votes
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  18. Have a Helpdesk Ticketing reoport by location

    We have 32 sites and we need to be able to report tickets by these locations?

    6 votes
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  19. See location of installed programs.

    Show location on the machine where KACE found the installed software for nonstandard install locations.

    3 votes
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  20. Ability to Modify Report Categories

    Our list of categories has gotten out of control due to lack of knowledge and too many users. Would like the ability to modify the list when needed

    1 vote
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