KACE Systems Management Appliance (SMA)
Please tell us how you’d like to see the KACE Systems Management Appliance product improved!
139 results found
-
Adding Keywords or Tags to KB Articles
I would like to see the addition of a Keywords or Tags details when creating Knowledge Base articles. I believe this would be beneficial to our end users if they need to search for Knowledge Base articles.
64 votes -
Variable Field for Reports
Allow it to be possible to have a report that is based on an end user's specific criteria so that the report doesn't have to be edited by KACE admin everytime an end user needs a report ran.
33 votes -
Patching Notification
Just spit balling a thought that just ran through my head:
What if Lumension / Kace issued a patching notice / update to admins who register for it? It could be a weekly email thing. In it Lumension could outline newly released patches (MS, et al.) and the projected release dates from Lumension down to our Kboxes. As admins we would know that certain patches we are looking for are in the pipeline and their ETA dates. Now, as admins, we are no longer in the dark wondering where our patches may be. It would keep emails or support tickets…
141 votes -
Machine action short ID bind for UVNC proxy support
Would be nice to have a short ID available as a bind variable in machine actions. That way, UltraVNC proxy v2 could be implemented and we would less be limited by remote NATs. Even better would be that such proxy be integrated in the K1000
11 votes -
Ability to change FAVICON
The ability to upload a FAVICON for the user portal much the same way you can alter the banner graphic and report graphic. This would allow for additional branding when a user looks to the address bar and/or bookmarks the site.
67 votesThis is under consideration but not planned for the next release. Please continue voting if you’d like to see this feature prioritized for a future release
-
Better configurability over Bandwidth Throttling
The K1000 lacks the ability to throttle bandwidth (other than within Replication Shares.) The bandwidth throttling from within Replication Shares is good, but that is the ONLY place that it can be configured. Having the ability to configure this for the whole KBOX would be a great feature. Things like maximum bandwidth utilization, maximum data transferred, etc.
98 votes -
Drill Down Based On Labels
It would be nice if you could choose an option that instead of using the labels to be completely inclusive you can use the labels to be more exclusive. For instance, you could use a label for Windows XP machines and then another label for machines that have Firefox 3.x installed. Instead of having to make a brand new label for windows xp machines with firefox installed you could use both in conjunction to drill down to what you're looking for. This would allow you to create more broad labels that could be used over and over again.
15 votes -
Inventory KBOX
The KBOX, real or virtual is a computer and an asset. It should have option of including itself in the computer inventory automatically.
3 votes -
Option to change settings for ALL or 1 organization from the System Org
In our environment, we require multiple organizations. Many times, I need to make the same change to all orgs, and it takes a lot of time to edit each organization. I would like the option to "apply changes to all organizations" so that I don't have to spend all my time going through each org to make a simple change.
72 votes -
Show inventoried machines without selected software, process, startup item
When looking at software, process, startup, or other computer inventory details, often the important item is not what machine have the software, but what machines do not have the software. Whenever computers are listed, I would like the default to be to show machines with the item, but to to be able to click a tab to switch to showing machines in inventory without the item. An example where this would be useful would be switching to show machines without security software installed.
1 vote -
Roles: Attach labels
It would be handy to attach certain labels to roles so any members/users of certain roles will automatically have specific labels associated to them.
9 votes -
Initiate patch installation to local machine from patch detail page
From the adminui/patch.php page, add a button to force a detect/deploy for the patch on the current machine. This would be useful for trouble-shooting failed patch deployments when only a few machines have trouble.
30 votes -
more custom data fields in user import
We have custom reporting from the kbox database and would like more fields to be able to be imported than the stock 16. These should be listed as more custom fields.
5 votes -
Email All Service Desk Users or subset based on tags
Not everyone has an Exchange Server or GAL and it would be helpful if there was similar functionality built into Kbox. It would be very similar to the Alerts feature, but instead of "Deploy to All Machines" you would have the option to send to all users. Just like you can limit the broadcast to groups based on tags it would be nice to be able to limit the emails sent in the same way.
1 vote -
Allow custom views to be shared
Allow for custom views for tickets, assets, etc. to be shared by other users. There could be global views, team views, personal views, etc.
169 votesThank you for contributing. This idea is under consideration and will be prioritized according to votes received.
-
Alert \ Notification Tool: Allow us to add in our company name\symbol to the alert header..
Alert Notification Option
77 votes -
title
When managing the kbox, none of the pages have a title, so on my taskbar as it ever says it Firefox or Internet Explorer.
7 votes -
Force kiosk operation on a designated machine
I think it would be greatly useful to have the K1000 provide a simple check-on/check-off option to force a designated computer to operate in kiosk-mode, with a list of programs that should be allowed to run.
In our environment, we have two desktops that were set up specifically in two conference rooms to subject job candidates to a psychological assessment, as part of our job interview process. Lately, I've noticed a growing trend of employees booking those conference rooms just to use the computer, which makes it unavailable for use by HR.
That's why I'd like to lock down those…
2 votes -
Hide "Also show child history" from parent ticket
I would like to be able to hide the option "Also show child history" from a parent ticket? Currently if you create a child ticket, the submitter of the parent ticket can see all of the comments of the child ticket by clicking on "Also show child history" in the parent ticket. Sometimes I do not want the submitter of the parent ticket to see the child tickets comments as it may contain information they do not need to see based on a fix or other comments from the support team. Ideally, what would happen is a user would submit…
8 votes -
variable
Ability to use environment variables with custom inventory rules
27 votes
- Don't see your idea?