WHen provisioning to a client, most of the time my clients get SUCCESS on 90 percent of the deployment but then fail with one error or another. Your support site says “Test connectivity to ports 139 and 445 on TARGETPC from the K1000 Appliance. On Windows devices, ports 139 and 445, File and Print Sharing, and Administrator credentials are required only during Agent installation. “
SYSTEM>SETTINGS>SUPPORT>Diagnostic Utilities> TEST:
But there is no TELNET option available to use to TEST!!! TELNET needs to be added for PHYSICAL APPLIANCES as the instructions are written for KACE VM’s I believe.

From: support@software.dell.com [mailto:support@software.dell.com]
Sent: Wednesday, January 27, 2016 7:10 PM