K1000 Service Desk Custom Field Addition
When creating custom fields in Service Desk queues, it would be helpful if there was a number field to choose from that wasn't restricted to integer values. A decimal option would be ideal that could take up to at least 4 spaces to the right of a decimal (ten thousandths). Example, be able to accept 10.1875 as a valid value.
James Gray commented
Not sure why this isn't getting any traction but I hope it is seen soon.
Nancy Cunningham commented
It is really hard to believe that this system doesn't already have this feature! There is no way to enter a number that includes decimals (or a dollar amount). We really need this for our Purchase Request tickets, so that we can create/export reports and add up the total amount from multiple tickets (or total amounts from multiple fields).