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How can we improve the SMA?

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Retire computers

Ability to retire a computer and keep all information but not contact it any more or have it count against licenses.

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Robert Livingston shared this idea  ·   ·  Report…  ·  Admin →
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  • MadJack75 commented  ·   ·  Report

    @Darren, Looks like we're not getting the answer, or are we getting the answer with the silence, lol?

  • Darren commented  ·   ·  Report

    @MadJack75, I have the same question as well...

  • MadJack75 commented  ·   ·  Report

    I've got a question.... now that Dell Software division has been sold, will these changes still be coming?

  • Darren commented  ·   ·  Report

    Any updates on this? We would love to see this implemented soon.

  • Armando Guerrero commented  ·   ·  Report

    KACE agent that contains the integrated without depandencias third remote desktop.

  • James Bullock commented  ·   ·  Report

    You best add an option to redeploy archived devices.

  • BriggsA commented  ·   ·  Report

    Any News on this?

  • David commented  ·   ·  Report

    Please provide an estimate of when this will be implemented.

  • Nicky commented  ·   ·  Report

    We request also this option

  • Justin commented  ·   ·  Report

    Is there any update here Dell?

  • Ashlea Beers commented  ·   ·  Report

    This has been planned for almost a year and two major releases have been released since then. Can we get an update?

  • Natalie Caplan commented  ·   ·  Report

    Yes, this would be great but with the ability to choose which fields you want to keep with the retired devices.

  • James Bullock commented  ·   ·  Report

    There BETTER BE an option to set retired computers as active again, in case the computer was lost and then found again.

  • Steve commented  ·   ·  Report

    YAYYYY !!!!

  • ck commented  ·   ·  Report

    Isn't that what the asset's in KACE are for?

    If you delete the device from your inventory the asset is retained. If you want to continue tracking the assets tickets and such, you just have to make sure the asset is assigned the ticket as well as the device.

  • Aaron Werner commented  ·   ·  Report

    Sorry. I accidentally flagged this, I think it is a great idea. *sloppy clicking* :^(

  • Randy commented  ·   ·  Report

    Dell!!! What is taking so long for this feature!?! Really?!? Over 3 years now! This is bordering Pitiful.

  • Vicki commented  ·   ·  Report

    This would be a great thing. We are currently using two databases. Our kbox for current inventory and an access database to track old assets. It would be nice to be able to have the history of items and be able to retain it without counting against our license count.

  • Jason Thomas commented  ·   ·  Report

    Add this definitely, and make it drop off the agent license count when retired so I can provision that license for something else. I'd like the option to put it back into service as well. Sometimes we replace a machine and decommission the old one, only to find out that there was something on the old machine that needs to still be used, so we have to put it back into service while we move whatever it was over.

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