Adding Keywords or Tags to KB Articles
I would like to see the addition of a Keywords or Tags details when creating Knowledge Base articles. I believe this would be beneficial to our end users if they need to search for Knowledge Base articles.
64
votes

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Renee D. commented
Would love to see the tags get implemented.
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Davek commented
how are people working this out right now? We are preparing to set-up ours and if we cannot organize or search the KB, that could be a problem..
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Jae commented
It would be nice if we can pick a custom category or importance also