Monitoring downloads for users not just IT distributers. There needs to be a means of those requesting downloads to be able to see that a download of software is in progress (other than saying it has been requested, which can sometimes last weeks). Some clear indicator of more specific percentage status is needed so the user knows that there is genuine progress happening. This would be incredibly useful and would also help take some pressure off of the IT department needing to look into this which special access permissions for each instance.