The Knowledge Base should allow some articles to be public so that a login is not required
Some articles should be public (for example, we're a school and pupils don't have access to KACE but some articles are aimed at them too.)
5
votes

In a security-conscious world, we can't justify any part of the system being unauthenticated.
We assume your students have usernames and passwords. KACE can presently allow them to log in and only have access to the knowledge base.