Our K1000 is not available when you are not connected to our network. So when laptops leave our network to do work at home the agent continues to try to check in. Over time, because the agent can't connect to the server, the amp.conf deletes out all the configuration data, and the machines stop checking in. We have over 200 machines that have this problem. We then have to track these all down and reinstall the agent. But since this continues to happen we are never able to really make much progress.