Update survey emails to streamline feedback submission
Would like to see the survey emails contain the 1-5 star rating as a hyperlink, so that the user can just click on a rating and have the survey result logged with a single click. Then the user can be directed to the website so they can add comments as well if they so chose.
My company is looking to drive survey engagement and we think that streamlining the feedback process could increase the number of responses we are seeing.
Patrick Colwell shared this idea
Mark Powers commented
My company needs this as well. Many of our users are not on our domain so can't reply back to KACE as it is not available off the domain.