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← KACE Systems Management Appliance (SMA)

Improve documentation of Service Desk API Reference

I get detail information of implementation Service desk API but data is not sufficient for us.
https://support.quest.com/download/downloads?id=6089103

use of this documentation, I can able to login through API,
I can Able to send query through API but I am unable to create ticket through API because in that documentation, not give proper example for creating ticket.

Like...

For create ticket, below is API documentation.

POST /api/service_desk/tickets

Description
Creates a new ticket

Parameters
Body
ticketData

Now can you give example that how can i use this API?
I don't know what is "ticketData"

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Tejas Lodha shared this idea  ·   ·  Report…  ·  Admin →
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  • Sabre Stacey commented  ·   ·  Report

    This is disappointing to have to vote to get documentation that should already be available to your customers so they can use the product properly.

KACE Systems Management Appliance (SMA): Service Desk

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