K1000 users should be able to update their contact information like their phone #, location, Room#, etc.
K1000 users should be able to update their contact information like their phone #, location, Room#, etc. Users should not have to enter their contact information every single time they create a new ticket. If it is incorporated in the profile, every time a user creates a ticket, a technician will know how to reach the customer.
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Stevenson P
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