HTML Forms to capture user input
The ability to create HTML Forms to capture user input in a controlled manner with appropriate controls and that it allows for validation.
Something similar to InfoPath Forms but at a basic level that integrates nicely with K1000 Service Desk
The ability to do this in a knowledge base article and in a ticket would be nice
The submission of this form could then trigger the creation of a new ticket or trigger a ticket process and email appropriate users.
Steven Kirwin
shared this idea
This is under consideration but not planned for the next release, Please continue voting if you’d like to see this feature prioritized for a future release.
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Steven Kirwin
commented
Thank You!!! You guys rock!!!!
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Wil
commented
This so good to hear that is being planned.
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Rigger718
commented
This would be a great feature.
Have the ability to create custom forms. Such as what HR would use to inform Help desk about a new user and what resources this new user requires. When submitted it will create a ticket -
Tony Hasting
commented
Outstanding idea... I have been wanting this functionality since I first installed the K1000.