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Add ticket created date time and category tokens/ variables for the email template

Please add the ticket created date time and category tokens/ variables for the email template.

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Pam Zhao shared this idea  ·   ·  Report…  ·  Admin →
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  • Anonymous commented  ·   ·  Report

    It would also be nice to have this same thing but for when a ticket was closed.

KACE Systems Management Appliance (SMA): Service Desk

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