Please incorporate agent support for VDI environments with workstations and servers that auto-scale / provision and collapse on demand. Other apps utilize VDI agent flags that are installed on the cloned workstation(s) that enables those systems to detect and classify cloned workstations as being VDI stations. When the agents become unresponsive or are no longer detected, they're automatically removed from the inventory / licensing.

While we could choose to ignore installing agents on VDI devices, it's still important to be able to assist users in a evolving VDI landscape, and using KACE as our primary control pane gives us our first look and insight into the workstations as we troubleshoot.

The issue we're encountering is that even with token based installations, once the agents become stale they have to be manually deleted or wait for an MIA period to elapse before the agents are removed from inventory which has an impact on licensing.

Two ideas come to mind

1. Incorporate a VDI agent flag during install that ties all VDI agents to the root/master device record. While VDI agents are detected, they consume a license, but will automatically delete if they go MIA for specified period of time.

2. Utilize the token system and expand the functionality of the MIA settings to support MIA profiles based on the token used to install the agent. This way we could build tokens specifically for VDI environments, and then set their MIA settings to delete (not archive) the agent records when they're no longer detected. Allow MIA to be expanded to support deleting device agents no longer detected based on hours and days.