I would like to be able to customize the user portal layout, buttons, colors, and vocabulary. The current layout is not spaced very well. Everything looks cluttered. Users are also having a hard time with the quick actions button. It doesn't look like a clickable button until it is hovered over. I'd also like to be able to change the vocabulary inside. Same with entering a ticket. Save and Apply Changes are 2 different things. Can we just have a submit button?