ServiceDesk: Quick-action links that appear on the User Console
We would like to be able first to add more buttons/quick-action links that appear on the User Console home page and then modify the text that appears to these buttons. The wording is poor and confusing to our end-users.
7
votes
Kostas
shared this idea
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Shaun Leger
commented
Yes, the "Need help? Report it" button is not clear enough. We need it to specifically say "Submit a ticket", as that is the primary reason the user is there.