Better Mac OS X documentation for Kace Agent
I've found sadly very little documentation about using the Kace Agent on a Mac. I did find a list of all the runkbot commands for Windows and for a while presumed that this would be the same on a Mac. But I started to realize that this is not the case. Now, I've finally located support articles that show that runkbot 2 0 on a Mac runs inventory where the same command in windows is runkbot 4 0. But then what does 4 0 do on a Mac? And what about the rest of the commands such as 6 0? Please give us Mac admins more to go on when using your product. Thanks.
atoss
shared this idea
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Luke S.
commented
Looking at KACE as alternative to MDMs for Mac Management to match Windows. Documentation is lacking, confusing with old articles on most searches leading to ITNinja.
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CTW
commented
Agreed with all previous commenters. More and more businesses are using Mac OSX and MacOS, Quest needs to address that fact or be left behind.
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atoss
commented
I'd like to update this feedback as there's been little movement for Macs in the years since I posted this. Here is the original article that highlights the discrepancy between Mac and Windows runkbot commands. Please, Quest, now that you run this system can you, please, please, please better support Macs?
http://www.itninja.com/question/can-i-force-a-mac-to-do-an-inventory-update-from-command-line
Thanks.
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Steve Burton
commented
I'm having the same issue trying to find the switches for runkbot for OSX. It would be most helpful to know.
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Mark H
commented
We currently do not use KACE for our Macs - we have 450+ Macs in our estate. So while our PCs (<200) are very well supported by KACE our Macs aren't. One of the issues is the documentation as mentioned above, its simply doesn't cover what we need to know.