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KACE Systems Management Appliance (SMA)

Please tell us how you’d like to see the KACE Systems Management Appliance product improved!

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39 results found

  1. Retire computers

    Ability to retire a computer and keep all information but not contact it any more or have it count against licenses.

    1,251 votes
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  2. Asset management of Network Devices

    Auto Discovery and inventory update of Network devices such as Printers, Routers, Switches, IP Phones in Asset Management Module

    405 votes
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    completed  ·  Dean Wade responded

    6.0 will introduce the first phase of integrating Quest’s Management Extensions (QMX). Features include automated and recurring discovery of network devices and agentless inventory of most non-Windows network devices. Join us at UserKon to find out more.

  3. Location Overview

    When I open a "location", only the inventory is displayed - no assets. For example, we have assigned a monitor asset to a location - but this monitor is not displayed. It should appear in the "location" everything assigned - otherwise you do not need a location.

    390 votes
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  4. Asset - Ability to do bulk edits

    From within the Asset tab be able to select multiple assets and then assign a value such as "Move all my assets into the location X"

    363 votes
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  5. Warranty and driver support for non-Dell hardware

    Support other vendor hardware like HP and Lenovo (IBM) for warranty and driver views, reports and downloads.

    172 votes
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  6. Import Active Directory Computers to Compare Against KBOX Inventory

    It would be nice if you could import your AD computers list into the Agent Provisioning and have it there to compare against your current KBOX inventory. This would quickly allow you to find what computers in your domain are missing the KBOX agent instead of having computers in your environment that aren't getting the agent that you don't know about.

    128 votes
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  7. Asset Permissions

    Updated Asset Permission to where buttons at buttom of asset can be added or removed based on job requirements, etc.

    For example: If employee only make updates to assigned assets but does not have rights to delete make permissions to remove Delete Button in assigned role or make it grayed out.

    117 votes
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    completed  ·  Ken Galvin responded

    Since 10.0, there is a new setting per asset type that allows restriction of deletion of assets to only admin users.

  8. ability for the K1000 to pull warranty information from dell using service tag

    When the K1000 sees a piece of dell equipment, it should pull basic information like warranty, purchase date, etc... from Dell's website.

    89 votes
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    completed  ·  kaceID responded

    Our 5.3 release will include Dell warranty integration. Scheduled for release In the next 2 weeks.

  9. Bitlocker Encryption Status

    Since most of the users of Kbox are in Enterprise environments it would be great if we could have the kbox check the bitlocker encryption status. This info could maybe show in the hardware section so we can generate reports onit to make sure our machines are fully encrypted. If that won't work maybe we can have a default Kace script that will check the percentage encrypted and other items.

    73 votes
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    completed  ·  Michal Simek responded

    Along with DDP|E and Mac FileValut information, we now Bitlocker details in device inventory as of v6.4.

  10. "Asset Tag" field support for Dell BIOS

    The service tag field is used from the Dell BIOS, why not the "asset tag" field? This serves as an organizations unique inventory number and could be used in help desk and inventory work flows. Additionally the asset's themselves could benefit from containing location information such as building/floor/room. Tracking equipment moves would be much easier and with auditing changes, would be much easier to track.

    61 votes
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  11. Have computer asset names sync with inventory names

    I would like to have the asset names for computers to sync with the computer name, because from time to time our computer names change.

    59 votes
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  12. Allow admin to force multiple inventory updates

    Add 'Force Inventory Update' to drop-down menu on Computer Inventory page to allow for simultaneous forced check-ins.

    37 votes
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    completed  ·  Dean Wade responded

    5.4 has now been made GA. Contact Support in order to have the build advertised to your appliance.

  13. Asset management needs to display more than 6 columns of data. We currently have need for 9-10 columns to list everything on the screen.

    Asset management needs to display more than 6 columns of data. We currently have need for 9-10 columns to list everything on the screen.

    32 votes
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    completed  ·  Ken Galvin responded

    In the list view, under the gear at the top right of the screen, there is a selector for column visibility where up to 9 columns may be selected for inclusion in the list view.

  14. Use custom inventory to create labels based on the contents of a text file

    If Custom inventory could read the contents of a text file you could use it to create labels. This could be used to automate the sync'n of Agents to Organinzations.

    27 votes
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    completed  ·  kaceID responded

    This can be achieved today using the ShellCommandTextReturn Custom Inventory rule function and a machine script. You can push a shell script to a defined set of machines, then use the CI to run the script and return a text result. A Smart Label could then use the returned text to determine label membership.

  15. Be able to change asset type from computer to own defined asset type

    Today (v6) if you setup an agentless device they will all automatic be created as an asset type of "computer". However, most likely you will have created your own asset types like switches, printers etc that are also network devices however not computers. This will create confusion since you can have two assets with the same name but only one of them will be linked to the correct device. You can of course make a workaround and add the asset type in a separate field in the computer asset. However, if you make a listing then of asset type computers…

    22 votes
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  16. More Asset fields able to sync with Inventory

    I would like to see if there was a way to enhance the Asset Inventory to be more dynamic on demand. The Computer Name column updates but it would be real nice to be able to pull other such information as well such as the current logged on user, Service Tag, Current OU the computer is located under (LDAP Query). That way such things as the asset tag (btw doesn't pull via inventory for some reason) would be the only thing that needs to be typed in thus reducing the time to update the asset page.

    20 votes
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    completed  ·  Dean Wade responded

    We will expose the ability to choose which inventory fields from the computer inventory you would like displayed in version 6.3

  17. Asset Management function that allows for assets to be transferred

    Could you provide Asset Management function that allows for assets to be transferred from one asset type to another? Our inventory goes through the standard life cycle of Stock/Production/Retired. This would reduce the data entry greatly, as well as human error during the re-entry of standard information from asset type to asset type.

    18 votes
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    completed  ·  Ken Galvin responded

    This was completed in SMA v8.0 which was Generally Available on 11/14/2017

  18. Service Tag on Inventory Screen

    It would be nice to be able to see the service tag of each machine while looking at the list of your Inventory instead of having to click on each machine. Just add it as an option column would be sufficient.

    17 votes
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  19. Allow Multiple Attachments in an asset

    Per Kace training recommendation I changed the License text field in the License Asset to an attachment field so I can attach the actual license documents and supporting information. This is a great idea but you can only add one attachment. I would be very nice to have the option of adding several attachments.

    16 votes
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    completed  ·  Dean Wade responded

    You are now able to add additional attachment fields when you create/ edit an Asset Type.

  20. 15 votes
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    completed  ·  Dean Wade responded

    5.4 has now been made GA. Contact Support in order to have the build advertised to your appliance.

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