KACE Systems Management Appliance (SMA)
Please tell us how you’d like to see the KACE Systems Management Appliance product improved!
2 results found
Smoother vnc implementation
From vnc built into client, to one click ability to log into client computers, to firefox ability to launch vnc312 votescompleted · Ken Galvin responded
Completed in 8.0
Machine actions are enabled to go through the agent, so IE is no longer required.
Dell KACE integrated Remote Control Solution
Dell KACE likes to tout integration with Bomgar and other various remote support utilities making it more or less remote support agnostic. Integration is good and fine, but why not have a built in remote support option that allows an end user to request remote support immediately when they log a ticket? Many of the products in KACE competes with come with their own remote support solution that works with the same agent used for management. It would make sense that KACE have the same while allowing integration for those set on a specific product.194 votescompleted · Ken Galvin responded
This has been completed by seamlessly integrating with a 3rd party partner
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