Skip to content

KACE Systems Management Appliance (SMA)

Please tell us how you’d like to see the KACE Systems Management Appliance product improved!

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

22 results found

  1. make "machine action" buttons also working for other browsers than IE

    it would be nice if the machine action buttons also would work with chrome and firefox

    296 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Interface - Dynamic Column Choices and Resizing (Per User)

    Each user should have the ability to define which columns appear in each section of the KBOX (Inventory, Help Desk, etc.) based on columns available in the table in the database. Also, each user should be able to define column width for each column - preferably in an easy manner such as dragging the edges of the column label.

    243 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    completed  ·  Dean Wade responded

    This has been implemented in 6.0. Join us at UserKon in December for first hand demos or watch our Facebook and KACE Konnect groups for upcoming training seminars.

  3. Allow to test smart label on edit, and to add more criteria fields from the GUI. (as opp. to mySQL)

    When creating smart labels, you can only preview the smart label when creating it. After it's been created, modification is only possible by modifying the actual SQL query. (hardly user friendly).

    Also, in addition to editing a smart label, allowing additional criteria fields to be added within the GUI would help, otherwise, the user would really know how to write either MySQL RegEx or MySql queries (both of which aren't that easy for the casual user)

    112 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. More Action Buttons with clearer icons

    With have these two look alike icons for VNC and RDP or other possibilities like Open C$ and Open Computer Management so why not have more buttons like maybe 5? The icons could be bigger too.

    40 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    completed  ·  Dean Wade responded

    5.4 has now been made GA. Contact Support in order to have the build advertised to your appliance.

  5. Dashboard Calendar

    Provide a calendar on the dashboard that displays scripts/managed installs/patch tasks that are currently scheduled and enabled.

    37 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Admin Home Screen - Customization

    It would be great to be able to make changes to the 'Home Screen - Summary' when admins log in. Adding icons for quick creation of tickets, icons for specific queries and reports or even html links would also be very useful. Also being able to switch on/off different things on the summary ie, licensing, connected clients and other counters would be great.

    Cheers

    33 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Allow saving of common LDAP credentials to apply to many filters.

    This would allow a central place to create and save LDAP credentials to then apply to things like smart labels. Currently with over 100+ LDAP Labels, if we need to change the password on the account it requires manually changing all 100+ labels.

    19 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. IE 8, Chrome Support

    When will KACE support IE8, Chrome

    8 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    completed  ·  Dean Wade responded

    5.4 has now been made GA. Contact Support in order to have the build advertised to your appliance.

  9. Revert to previous page when canceling admin actions

    When starting to edit task and then cancelling, the page does not change. When the cancel button is pressed, it would be better to go back to the previous page (same action as successful save).

    8 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    completed  ·  Dean Wade responded

    This has been implemented in 6.0. We will demonstrate all the new UI features and benefits at UserKon in December.

  10. Return to filtered inventory list

    Ability to go back to your previously filtered inventory list after accessing a single entity (back in browser triggers timeout or re-login and homescreen)

    7 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Asset tab listings should be one long list rather than the standard 150 items.

    There are only 150 assets at a time that is able to be viewed. To get to say page 14 or 75 of the asset list while browsing we have to click the next button 14 times. If this were one long running list we could just simply scroll down to browse the asset list.

    7 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    completed  ·  Dean Wade responded

    In 6.0, we have implemented filtering by 50, 150, 250, 500, and 1,000. Look for training announcements on our Facebook and Konnect pages as 6.0 will be made available the first half of 2014.

  12. Edit mode button in common place

    Currently some interfaces require the Edit mode button to be clicked first before changes can be made.
    This button should be in a common location across all interfaces instead of hunting for it.

    6 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    completed  ·  Dean Wade responded

    6.0 provides a completely new UI design and has eliminated the edit buttons.

  13. smart patch label categories

    A category for 'reboot status' should be added as a category filter for smart patch labels. Many customers want to be able to create smart patch labels with a list of patches that don't require reboots in between

    5 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    completed  ·  Dean Wade responded

    The ability to search/ filter on whether a patch requires a reboot was introduced in 6.0.

  14. Delete more than 150 items at a time

    It would be very useful to be able to have a search and delete command. In my case, I'm deleting all uninstalled software, and I have over 1,000 items.

    I currently sort by "Computers", then delete all the zero items, 150 at a time. Very tedious!

    But if using "Advanced Search" to implement this, you will also need to allow searching on the "Computers" column.

    5 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    completed  ·  Dean Wade responded

    6.0 has implemented the ability to specify the display of 50, 150, 500, or 1,000 line items. Join us at UserKon or monitor InkPad for upcoming training sessions!

  15. Computer Inventory Smart Label for software version

    When creating a computer smart label, it would be nice to be able to select software version. The only options available are Software Titles and Publisher.

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. The standard view should be customizable with differents visible fields

    The lists view (for example Hardware) should be customizable for the needs of the supporting group (select/deselect visible fields and visible characters in the field).

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    completed  ·  Dean Wade responded

    The ability to customize which fields are displayed in the computer list view was delivered in the 6.0 release. If there are specific fields that you would like added, please open a new request and we will try to include them as options.

  17. Save Advance Searches

    It would be a huge help to have a "save search" option so that search
    parameters can be easily reused.

    I'm referring to the Advanced Search such as when looking at inventory. I know I can go through making a report but that is just too involved and overkill for simple DB searches.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    completed  ·  Dean Wade responded

    5.5 saw the first introduction of this ability and 6.0 has replaced the rest of the old style Smart Labels/ Advanced Search. You can easily retrieve saved queries and edit them within the UI without having to change the SQL itself.

  18. Create a machine based smart label based on IP Subnet?

    It appears we can not create a smart label based on divide IP's within subnet for example:

    10.61.41.0 to 10.61.41.30
    is a different site / smart label than:
    10.61.41.31 to 10.61.41.38

    I logged a ticket without resolution for this: Ticket TICK:148076

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    completed  ·  Dean Wade responded

    In 5.5, we implemented new query capabilities with Advanced Search and Smart Label creation on the computer list page. You should be able to build this type of query after upgrading.

  19. Ability to enter service desk ticket from inventory

    The ability to create a service desk ticket from the Inventory Detail screen would be nice. This would allow information to auto populate when creating a ticket for someone else. It also would be beneficial to associate maintenance history information performed on devices. Curently there is nothing in place to enter a "manual" maintenance history entry such, i.e., when new image applied, scan disk, defrag, etc... was performed for periodic maintenance

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    completed  ·  Dean Wade responded

    This behavior was implemented as part of the 5.5 release.

  20. Make the KBOX site a responsive site

    Use responsive web design for the KBOX admin portal. Make the tables resize when browser is resized.

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    completed  ·  Dean Wade responded

    In 6.0, as you resize the browser, extra spacing is given to each displayed column.

← Previous 1
  • Don't see your idea?

Feedback and Knowledge Base