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KACE Systems Management Appliance (SMA)

← Customer Feedback for Quest KACE

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6 results found

  1. Fix Slow Global Search

    After upgrading to 5.5 the Global Search is now very slow. It takes 20 to 25 seconds to return basic search results. Before it was instantaneous.

    Tech support said, "I have done some research on this and was able to replicate it. When I dug into it, I found a note from one of the engineers that this is normal. They added a lot more columns on the search function during global search. So there are a lot more fields to search. The engineers are aware of the "issue". At this point I do know they are working on getting…

    17 votes
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    1 comment  ·  General Feedback  ·  Admin →
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    completed  ·  Dean Wade responded

    A few hot fixes have been produced to help alleviate some of the performance issues that customers have encountered. You can retrieve them today or wait for a single consolidated hot fix coming in early December.

  2. Customer notification emails upon update release

    I would like to have the ability to sign up for an email notification to be made aware of a new server or agent release.

    8 votes
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    1 comment  ·  General Feedback  ·  Admin →
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    completed  ·  Dean Wade responded

    There are several ways for you to stay up to date on the latest releases when they become available. Make sure to join of few of the groups below to stay up to date on all of our technical news and training as well as release:

    Social Broadcasts – We post upgrades the minute they’re ready on our primary social channels, follow us on:
    o Twitter – https://twitter.com/dellkace
    o Facebook – https://www.facebook.com/KBOXbyKACE
    o LinkedIn – http://www.linkedin.com/groups?home=&gid=2073392&trk=anet_ug_hm

    KACE Konnect – In our Internal VIP customer portal, we post a challenge that an upgrade is available, and you get points for downloading it. http://kace.influitive.com/users/sign_in

    InkPad Newsletter— In our technical monthly newsletter we highlight any new upgrades and helpful tech tips. http://my.kace.com/inKpadsubscriptioncenter

  3. Increase number of votes - 10 is ridiculously low

    I've submitted a number of bug reports that turn out to be feature requests, so I'm sent to this forum. Unfortunately, I've used up all my 10 votes, so I can't post a new idea.
    There are also a lot of little things that I find could use some tweak or improvement. Again, I can't do anything about them as I've used up my 10 votes.

    2 votes
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    3 comments  ·  General Feedback  ·  Admin →
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    completed  ·  Dean Wade responded

    We have increased the number of votes available for K1000 ideas up to 25. Thanks for all your great feedback and we look forward to more!

  4. md5sum in release notes

    The Relase notes for an upgrade should contain the md5sum of the files for the upgrade/release.

    1 vote
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    1 comment  ·  General Feedback  ·  Admin →
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  5. Allow someone like me to be a beta tester for the next release!

    1 vote
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    1 comment  ·  General Feedback  ·  Admin →
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    completed  ·  Dean Wade responded

    Chris, we no longer offer a beta program but we do allow select customers advanced access to new builds. Let me know if you have interest in joining the Release Candidate team and I will get you signed up.

  6. There is a typing error on your page involving customers satisfaction quotes.

    http://www.kace.com/customers/overview

    The error is "– Ron Falkoff, System Analyts, MICDS" Analyst is spelled incorrectly.

    1 vote
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    0 comments  ·  General Feedback  ·  Admin →
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