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KACE Systems Management Appliance (SMA)

Please tell us how you’d like to see the KACE Systems Management Appliance product improved!

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10 results found

  1. monitoring workstation

    Workstation monitoring of event logs. seems silly that you can only monitor a server at this point. I would like to see hard drive failures before they happen on workstations. flags such as ntfs errors or bad blocks will show up in event logs while the drive is still recoverable in most cases.

    52 votes
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    6 comments  ·  Monitoring  ·  Admin →
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    under review  ·  Ken Galvin responded

    We have had relatively low demand for this, but we are keeping an eye out for it and encourage others to vote if they would be interested in purchasing it.

  2. Nagios Add-in

    How about some integrations for or add Nagios to the K1000 system bag of tricks to add active monitoring and ties to the Service Desk/Asset Management. We use Nagios here and it would be a great help if there was a way to leverage the inventory in the KACE sysetm with the monitoring from Nagios with out having to play the email game to get the systems to talk.

    17 votes
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    1 comment  ·  Monitoring  ·  Admin →
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    under review  ·  Ken Galvin responded

    We are working towards first receiving traps forwarded from other management systems’ trap forwarding services and may consider outward trap forwarding as well depending on adoption and demand. Thanks for the input, Marc!

  3. Send an Email from a Monitoring Alert

    Right now it doesn't seem possible to have SMA send an email when a Monitoring alert happens. It seems that would make Monitoring more valuable.

    13 votes
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  4. Allow for custom LEP Packages to be uploaded.

    K1000 doesn't allow you to upload your own custom LEP Package. All these packages are, are XML templates of Performance Monitor collectors. I just opened a ticket with K1000 Support and they say this can't be done. I think that's ridiculous since its simply a XML file.. Can we get this added? Monitoring would be a lot better if you could upload your own templates.

    9 votes
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  5. Add the email subject line to the EXIM Main Log entries

    By adding the email subject line to the EXIM Main Log entry, it would be much easier to locate and identify suspected problem tickets by the ticket number or a subject keyword during troubleshooting.

    3 votes
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  6. Appliance monitoring with Prometheus

    Can you integrate Prometheus monitoring (like node-exporter) for appliance system health checks? like default one as cpu, memory, hdd, network, etc. and also something like usage of the web server, replication status, license expired/too many devices, agent throughput status, current agent load average, etc.

    3 votes
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  7. Auto-Create Tickets & Actions/Triggers based on Monitoring Results

    Have an option for the agent to monitor things like Hard Drive space and set triggers to accomplish certain actions. Example:

    1. Set a monitoring alert to detect Hard Drive space less than 10% free, then automatically create a ticket with that devices info for a technician to clean up the space

    2. Set a monitoring alert so that if AV detects malicious file, that it creates a helpdesk ticket, then triggers a FULL scan of the AV installed, then makes a note in the ticket that the FULL SCAN has been activated.

    We have all the data collected by the agent,…

    3 votes
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  8. snmp monitoring

    It would be great to be able to monitor the SMA with SNMP. Similar to how the SDA SNMP works.

    2 votes
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  9. Monitoring on all Windows OS

    I would like to be able to monitor all systems, not just servers. This would be a really big help.

    1 vote
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  10. Would be good to have an option to change colour of the topics under "Inventory" - "devices" - "Device". From Orange to grey like before.

    Would be good to have an option to change colour of the topics under "Inventory" - "devices" - "Device". From Orange to grey like before.

    For example where you add label to a machine, its now displayed in organge and cant be changed.

    1 vote
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